If you've read the other posts and the Tiscali forums on <a href="http://www.tiscali.co.uk/forums/" target="_blank">http://www.tiscali.co.uk/forums/</a> (support), you'll know it's almost impossible to cancel with Tiscali in the normal way. I would suggest writing to them at:
Tiscali UK Ltd,
Tiscali Customer Service,
PO Box 264
Hull
HU2 8YB
Important: Send it recorded delivery.
Make it absolutely plain that you want to close your account from a date, (check T's & C's for required notice), and that any direct debit/credit card authorisation is withdrawn.
At the same time, write to your bank or credit card company and instruct them not to accept any further debits from Tiscali after that date, telling them that you have cancelled any direct debit/credit card authorisation with Tiscali.
Keep copies of all correspondence.
At best they are in a complete mess, at worst there is something rather iffy going on - whatever you do - don't trust them!! Don't do anything over the phone - they won't act on it.
<small>[ 16-07-2002, 02:48 PM: Message edited by: bobbybear ]</small>