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How does this read to you?

Mel wrote:
Even though it clearly states 1 mbps or 512kb/s ?
IMO, yes, because the registration process involves checking the line speed, the result of which forms a material part of the agreement between supplier and customer.


(If you could only get 512, I wonder if Wanadoo would still be awkward about canceling anyway)
Sorry Mel, but I’m not sure of your meaning here.
Are you suggesting you wonder if there may be a different attitude taken between cancelling a 1Meg & a 512k service?



They certainly don't offer anything to justify signing up to a one year contract.
I’m sure that many readers are aware that a number of ISPs offer a free modem and free activation fee within the contract term, whereas some ISPs don’t.
This will be of real benefit to some users, whilst not so much so to others.
But we’ve had this discussion many times in the past IIRC, and I’m afraid it’s far too late at night for yet another drawn out repeat episode. ;)
 
Sale of Goods Act

If Wanadoo is charging for something that it cannot supply to their customer, for whatever reason, surely Wanadoo is in breach of the Sale of Goods Act?
(Misrepresentation of their product.)

512 instead of 1M is half, perhaps Wanadoo should halve their charge for their 'service'.

Perhaps Wanadoo has lost the plot.
 
Macavity said:
surely Wanadoo is in breach of the Sale of Goods Act? (Misrepresentation of their product.)

I believe they do not come under the sales of goods act (ISPS) as they are providing a service, not goods?

At least that would be the logical way to see it as there are no goods they are selling.
:)
 
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