TottenhamSomeFibre
Pro Member
How long does Ducting of CBT Usually Take so i order Full fibre 900 from bt Right but its stuck on external and CBT is 1 or 2 max away from me which is in the underground distribution point correct?
Whats maximum amount time should i expect worse case scenario?At a guess, OpenReach are probably waiting for a street works permit from the council, and/or the right resources to be available within their teams to achieve the work required.
Unfortunately these things usually take longer than you expect.
If there is some intractable nonsense going on it could be weeks or months, there's no maximum because the detail of any civil works to get to any specific property is rarely the same as any other property.Whats maximum amount time should i expect worse case scenario?
Can I potentially pay for another company to do the external work ? Since other than waiting for openreach ?If there is some intractable nonsense going on it could be weeks or months, there's no maximum because the detail of any civil works to get to any specific property is rarely the same as any other property.
But assuming the ISP you have signed up for is a signatory to the OFCOM compensation scheme this will provide some focus as you will be getting money for every day the connection is late assuming you have a committed date for your order.
Doubtful as you would have to get permission from Openreach to create an opening in their chamber. As an individual you don't have the right to contract directly with OpenReach this idea is already set to fail. The most likely cause of the delay is probably a street works permit so any other contractor is likely to face the same timescales.Can I potentially pay for another company to do the external work ? Since other than waiting for openreach ?
Is this normal bt sent their equipment (smart hub 2 )but neither the external or internal work has been done ? is this going on the right direction ?And streetworks permits issued by the highway authority can also be withdrawn after issue for various reasons.
The main thing you need is for an FTTP order to be accepted. If that has happened and you have a commitment date then the relevant processes are going in the right direction. Be prepared for setbacks but on most cases the commitment date is usually achieved.
Yep it's normal to get router before the cable (external or internal) install happens.Is this normal bt sent their equipment (smart hub 2 )but neither the external or internal work has been done ? is this going on the right direction ?
I can empathise with this. I've AuDHD. I strongly suggest you try and get some information from BT but if they don't have it they don't have it.I'll be honest with you mate being autistic I like knowing the the timescale of things even if its vague I don't mind waiting i just like knowing the time even if its 3 to 6 months or a year when I dont know the timescale it I get anxious and search and ask questions until I know or vaguely know what's going on this will be my final text for right now thank you very much I'll wait you've been extremely helpful kind regards have great weekend
The feed is underground though not overheadIf you're still in the same place there's no duct to be delivered: the CBT is on an external wall of your building according to the BT Wholesale checker.
Residential overhead feed, external CBT, Complex L2C. CBT on building wall, potentially problematic install, however it's listed as 1 stage so no civils, internal and external work in one visit.
If the CBT isn't on your direct external wall wayleaves may be an issue.
Have you received any timelines from BT?
Could you simplify itIf you're still in the same place there's no duct to be delivered: the CBT is on an external wall of your building according to the BT Wholesale checker.
Residential overhead feed, external CBT, Complex L2C. CBT on building wall, potentially problematic install, however it's listed as 1 stage so no civils, internal and external work in one visit.
If the CBT isn't on your direct external wall wayleaves may be an issue.
Have you received any timelines from BT?