Sponsored Links

how long does it take for Virgin PIA installs?

Well vm will be changing the speeds for XGS users, just dont know when. they have tested 2.2gbps plans to some users.
Yeah it's all marketing. They don't want to highlight how weak the cable network is relative to full fibre.

I've no idea why they don't just ask for a few quid a month to supply symmetrical beyond that they can't do it on cable.
 
Sponsored Links
Yeah it's all marketing. They don't want to highlight how weak the cable network is relative to full fibre.

I've no idea why they don't just ask for a few quid a month to supply symmetrical beyond that they can't do it on cable.
saynig that virgin is having issues in our area, becoming more often, although I've only had it 3 months odd there's been more downtime than I really expected...

1691678180585.png


the service is live in the area, with paying customers on, and today its been off and on all day.
 
Last edited:
Well stumbled onto this thread by searching virgin media via telegraph poles..last week I noticed a few blokes with virgin media/working with virgin media high vis jackets.naturally I went over and sparked off a chat..said they are surveying my town and will be here within 6 to 12 months..haven't seen them look at the poles in my street..hoping I dnt get missed out ...

At the same time..rumours openreach will be building within the year...although build plans still say before december 2025

Oh BTW.. I am in whitby..North yorkshire..

If I am right.virgin...with partnership with nexfibre...who appear to be the ones enabling fibre by poles...just finished build in scarbrough..so really hoping within a year I can finally get some decent speeds:)
 
Well stumbled onto this thread by searching virgin media via telegraph poles..last week I noticed a few blokes with virgin media/working with virgin media high vis jackets.naturally I went over and sparked off a chat..said they are surveying my town and will be here within 6 to 12 months..haven't seen them look at the poles in my street..hoping I dnt get missed out ...

At the same time..rumours openreach will be building within the year...although build plans still say before december 2025

Oh BTW.. I am in whitby..North yorkshire..

If I am right.virgin...with partnership with nexfibre...who appear to be the ones enabling fibre by poles...just finished build in scarbrough..so really hoping within a year I can finally get some decent speeds:)

Based on my area (south east Northumberland) they seem to blanket cover an area so I wouldn’t worry about missing your street. They are using the same connection method that Openreach use in each area, so that could be poles or underground.

They don’t seem to switch on street by street - large areas of my town had their build apparently finished months ago yet haven’t gone live.

My pole has some extra nexfibre wire attached to it and they’re meant to be digging the road up to install footway chambers during November.

The virgin website doesn’t make any indication it is “coming soon” to my area.
 
Based on my area (south east Northumberland) they seem to blanket cover an area so I wouldn’t worry about missing your street. They are using the same connection method that Openreach use in each area, so that could be poles or underground.

They don’t seem to switch on street by street - large areas of my town had their build apparently finished months ago yet haven’t gone live.

My pole has some extra nexfibre wire attached to it and they’re meant to be digging the road up to install footway chambers during November.

The virgin website doesn’t make any indication it is “coming soon” to my area.
Ahh thanks for the reply.sounds very optimistic then..roll on spotting engineers around town :)
 
Ahh thanks for the reply.sounds very optimistic then..roll on spotting engineers around town :)

you’ll be needing these for tracking works:




bidb is best for tracking initially as each shows the scale of any works. The 2nd gives you a description of the works which is also good.

Once your street has works then it becomes a game of being nosy!

my pole had an openreach CBT on it now (which isn’t connected up) and a role of Nexfibre cable. There’s green spray paint near the openreach footway chamber (green here means Nexfibre contractors)
 
you’ll be needing these for tracking works:




bidb is best for tracking initially as each shows the scale of any works. The 2nd gives you a description of the works which is also good.

Once your street has works then it becomes a game of being nosy!

my pole had an openreach CBT on it now (which isn’t connected up) and a role of Nexfibre cable. There’s green spray paint near the openreach footway chamber (green here means Nexfibre contractors)
Ahh thanks for those links..will help me to monitor closely when the time comes..cheers:-)
 
saynig that virgin is having issues in our area, becoming more often, although I've only had it 3 months odd there's been more downtime than I really expected...

View attachment 7739

For me - this is the exact experience with Virgin. The FTTP network here they bought, and they clearly put customers on before they'd finished remediating it onto their network. We had multiple outages that were 6+ hours long in the day, looked like they were adding diverse links / replacing backhaul for some of those.

To me, Virgin treat you like they're doing you a favour by you being on their network - forgetting that you're paying for a service. Raising complaints with them is pointless, I had a 3+ day outage and the response I received (eventually) was "well it's working now" and they closed the complaint...

If they did the same to you, that they did to me - about 6-8 months into service it'll calm down. Check if there's any other Virgin works going on in the area, for me it was Virgin W/OR engineers (supervising?) putting stuff in OR Ducts were my worst outages.

Though if they don't sort it - currently going through CISAS (CEDR) with them for my partner because they're incompetent. (cedr.modria.com) - https://www.cedr.com/consumer/cisas/reports/
Keep it handy just incase you end up needing it :)
 
I guess you can only take so much of springing that you're now available to an area having guarded it like a state secret to find that nearly everyone has months left on a contract before realising that behaving like you're MI5 when you want to sell services might not be productive.
 
For me - this is the exact experience with Virgin. The FTTP network here they bought, and they clearly put customers on before they'd finished remediating it onto their network. We had multiple outages that were 6+ hours long in the day, looked like they were adding diverse links / replacing backhaul for some of those.

To me, Virgin treat you like they're doing you a favour by you being on their network - forgetting that you're paying for a service. Raising complaints with them is pointless, I had a 3+ day outage and the response I received (eventually) was "well it's working now" and they closed the complaint...

If they did the same to you, that they did to me - about 6-8 months into service it'll calm down. Check if there's any other Virgin works going on in the area, for me it was Virgin W/OR engineers (supervising?) putting stuff in OR Ducts were my worst outages.

Though if they don't sort it - currently going through CISAS (CEDR) with them for my partner because they're incompetent. (cedr.modria.com) - https://www.cedr.com/consumer/cisas/reports/
Keep it handy just incase you end up needing it :)
I guess most of my downtime was before it was "live" they even said not to cancel currently broadband as it may have issues :P

been solid for a while now, unfortunately I've been doing DIY and messing with the network area so my speedtests/pings Pi, hasn't been on for a while, even now I thought it was on and its off -.-
 
very close to me, are you active yet?
Not yet..roadmap says build in 2024....waiting for the December update to be released to see if my town has been put into the within 3 months section.fingers crossed :)
I have noticed...now that nexfibre has announced there build plans for my town of whitby....all of a sudden....openreach has changed to building within 12 months..seems to be the case...openreach dnt touch you with a barge pole...soon as competition comes....the vans come out :)
 
Not yet..roadmap says build in 2024....waiting for the December update to be released to see if my town has been put into the within 3 months section.fingers crossed :)
I have noticed...now that nexfibre has announced there build plans for my town of whitby....all of a sudden....openreach has changed to building within 12 months..seems to be the case...openreach dnt touch you with a barge pole...soon as competition comes....the vans come out :)
Scarborough was 2024 for OR aswell,

Unsure if it will be street or PIA but if you have OR poles nearby keep an eye on them, see if any random box’s get put on them :)
 
Not yet..roadmap says build in 2024....waiting for the December update to be released to see if my town has been put into the within 3 months section.fingers crossed :)
I have noticed...now that nexfibre has announced there build plans for my town of whitby....all of a sudden....openreach has changed to building within 12 months..seems to be the case...openreach dnt touch you with a barge pole...soon as competition comes....the vans come out :)
Same here - starting to see roadwork notices for OR at the moment now nexfibre are in town.
 
The time as come, going to have to start paying for it now :P
1707573714076.webp
 
Yesterday my trial ended exactly 00:01 lol so spent whole day watching plex stuff :P

Today my "new customer" service was setup, really nice guy, I saved all the hub info of the old one to compare to the new one and noticed the Hardware version was different

My Orignal was
Hardware version : 1.2.1
New is
Hardware version : 1.2.1b

Unsure the differences yet though.
 
Do you get modem mode?
 
Top
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £22.99
132Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £24.00 - 26.00
150Mbps
Gift: None
NOW UK ISP Logo
NOW £24.00
100Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £25.99
145Mbps
Gift: £50 Reward Card
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £22.99
132Mbps
Gift: None
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Youfibre UK ISP Logo
Youfibre £23.99
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (6024)
  2. BT (3638)
  3. Politics (2720)
  4. Business (2439)
  5. Openreach (2405)
  6. Building Digital UK (2330)
  7. Mobile Broadband (2143)
  8. FTTC (2083)
  9. Statistics (1899)
  10. 4G (1813)
  11. Virgin Media (1762)
  12. Ofcom Regulation (1582)
  13. Fibre Optic (1467)
  14. Wireless Internet (1462)
  15. 5G (1404)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules