I have been having issues with 3G in Malvern since the very first time I started using mobile data on GiffGaff; at first I thought it was my Chinese phone, but it works perfectly in Worcester, Gloucester etc.
Basically, the upload/download limiters are back to front, even on the feeble maximums O2 allow GiffGaff users.
In Worcester I get 109kB down and 38kB up.
In Gloucester I get 130kB down and 48kB up.
In Malvern I get a maximum of 43kB down and over 189kB up!! (it has been as low a 2kB down!!)
Not only has this been consistent over two years and several different phones, but I found an old O2 forum with EXACTLY the same complaints going back to 2009/10!!
If you complain to O2 they say there is nothing wrong with the transmitters, which is a dodge, there IS nothing wrong with the transmitters, it is how they have been set up that is wrong.
Does anyone have a direct email address to the head of O2, perhaps if he was bombarded with complaints he might get his technical staff to do their jobs.
It is not GiffGaffs fault, but as we are switching to 4G capable phones (4G is non-existent on O2 in Malvern), we are seriously considering switching to a different network and using Lyca or a similar International calling system for our China calls.
I could manage this now with my dual SIM phone, but SWMBO has bought a Samsung, which has only one SIM slot.
Basically, the upload/download limiters are back to front, even on the feeble maximums O2 allow GiffGaff users.
In Worcester I get 109kB down and 38kB up.
In Gloucester I get 130kB down and 48kB up.
In Malvern I get a maximum of 43kB down and over 189kB up!! (it has been as low a 2kB down!!)
Not only has this been consistent over two years and several different phones, but I found an old O2 forum with EXACTLY the same complaints going back to 2009/10!!
If you complain to O2 they say there is nothing wrong with the transmitters, which is a dodge, there IS nothing wrong with the transmitters, it is how they have been set up that is wrong.
Does anyone have a direct email address to the head of O2, perhaps if he was bombarded with complaints he might get his technical staff to do their jobs.
It is not GiffGaffs fault, but as we are switching to 4G capable phones (4G is non-existent on O2 in Malvern), we are seriously considering switching to a different network and using Lyca or a similar International calling system for our China calls.
I could manage this now with my dual SIM phone, but SWMBO has bought a Samsung, which has only one SIM slot.























