Call them up.The work was completed last week but the website for my address just says we're coming to your area.
How long until I can get the service?
Thanks.
In my experience the people picking up the phone don't have any clue. I called them up after I saw the installer on my pole. Installer on the van said it's "live now, I just did a test, you should be able to order now". Website still said "We are coming to your area". Called CF and they said it can take "up to a week". Tried that same night around 10pm and I could order it. I never received any automated emails from CF despite signing up multiple times on the web. I never received a flier saying the service is ready to order (only one few months before saying we are coming to your area). A few weeks later I did receive a follow up call saying if I wanted to order the service, but at that point I had already ordered and booked the installation!Call them up.