LeeWillRockYou
Pro Member
For many years I've had issues with my landline being unstable and eventually I gave up on it and swapped to 4G. Overtime that also became unstable, so took a gamble and tried my landline again and wow, what a difference, still relatively slow compared to others but stable as duck!
That was until a few weeks ago, when out of nowhere we started to experience the same old issues, constant drop outs and slow speeds. It's been a pain in the arse, amplified more by the fact that now my wife works from home.
We're with Now broadband, simply because of the 30 days, low cost unlimited contract. I've never really had a problem with them as a company. But every time we've called them up, they've booked an open reach engineer to come, who supposedly "fixes it", it does work for a day or two and then we're back to square 1.
Unfortunately I'm never home when they come, I've not had a chance to dig further and my wife doesn't do technology, so she's not pressed them further.
Now to.my question (at last). How far can an ISP like Nowbroadband go with open reach? Can they for example ask them to dig my hole road up to install a new landline if required? Like, who do I pester to get the sorted once and for all?
Thanks for reading
That was until a few weeks ago, when out of nowhere we started to experience the same old issues, constant drop outs and slow speeds. It's been a pain in the arse, amplified more by the fact that now my wife works from home.
We're with Now broadband, simply because of the 30 days, low cost unlimited contract. I've never really had a problem with them as a company. But every time we've called them up, they've booked an open reach engineer to come, who supposedly "fixes it", it does work for a day or two and then we're back to square 1.
Unfortunately I'm never home when they come, I've not had a chance to dig further and my wife doesn't do technology, so she's not pressed them further.
Now to.my question (at last). How far can an ISP like Nowbroadband go with open reach? Can they for example ask them to dig my hole road up to install a new landline if required? Like, who do I pester to get the sorted once and for all?
Thanks for reading























