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How on earth do you talk 2 someone at (TalkTalk)

I've been with TalkTalk combined phone calls and Internet package for around 18 months (1 Mb BB at £14.99 p/month) I almost left 6 months ago but my problem got sorted and all has been well since.

My speed with TalkTalk is fine during the day (around 940Kbps) but for the last couple of weeks, come the evening the speed drops to around 230 Kbps.

Helluva long shot I know but......The direct number I had for TalkTalk doesn't get answered now and I wondered if there was a way to by pass Bombay Technical support and talk to someone in the UK who can help resolve this problem...............btw not holding my breath.
 
That just sounds like a ISP or Exchange that is busy. Remember during the evenings every man women child dog and cat will be downloading, surfing and checking their emails so don't expect brill speeds at busy times.
 
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