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How's the service...

Hi,

Just wanted to ask a couple of questions of anyone using lobsterpot. Firstly, How's the service overall? Connecting first time?? No engaged tones etc..etc..?? getting any disconnections?? How's the customer support?? I'm thinking of joining, so any info would be appreciated, two hour cutoff is a pain, i hate that, but it looks like a good service.

Thanks alot.

Regards. <img border="0" title="" alt="[Wink]" src="wink.gif" />
 
Hi,

Ive been using for nearly a week now and ive not had any problems getting a connection first time, neither have i had any random disconnections due to their service.
Also, their customer support is very fast - eg last night i sent them an email at 11:30pm and got a full reply by 12:30am!!!

If you intend to play games then they should be fine - ive only had pretty high pings as my modem's old and cheap and skanky and will be replaced.

£14.50pm 24/7 and you have a week to quit if you dont want it. Well worth considering.

Harry
 
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The only thing iirc is that when your kicked off after your 2hr auto-disconnect you have to wait 10mins before you can reconnect :mad:

never mind.
 
The 10 Min thing doesnt appear to affect me :p
 
I'm beginning to wish I'd known I had an account with them. . .

. . .first time I tried to sign up the "I Accept" button after the T&Cs never appeared.

Second time IE6 crashed out when I'd nearly done.

Third time timed out waiting for card authorisation.

So I gave up. . . then on the next card statement I found they'd taken the money anyway.
 
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I have just cancelled with them, they are a good ISP I just wanted no cuttoffs again, so I went back to good old AOL <img border="0" title="" alt="[Wink]" src="wink.gif" />
 
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