Huawei 5G CPE Pro Missing Settings

[josb99]

I am in the U.K. and have just received my Huawei 5G CPE Pro router which I purchased from an independent retailer (not a carrier). The router is fully unlocked and is performing extremely well in terms of speeds. However, whilst changing devices over to the network from my previous router, both the Xbox One X and PS4 warned me that the NAT type was strict and Universal Plug and Play (UPnP) was disabled. This is something I would usually be able to resolve myself in settings but I am unable to find the settings in the router. According to this guide: [https://www.4gltemall.com/blog/tag/...com/blog/tag/huawei-5g-cpe-pro-nat-settings/)

The settings should be under: Advanced - Security. However, under those categories, the only settings that are showing are: Firewall, MAC Address Filter and Domain Filter. There are a lot of settings missing!

I have read online that sometimes carrier's can limit access to these settings but I did not purchase the router from a carrier I purchased from: [https://www.clove.co.uk/products/hu...-5g-wifi-hotspot?_pos=1&_sid=b87efbd1e&_ss=r)

Also, I have bought two sim cards from different carriers and this makes no difference either. How do I get these settings? I am looking to purchase a Synology NAS drive for file storage and to become a media server and I'm pretty sure they have to be enabled, I may be wrong.
Also, I have bought two sim cards from different carriers and this makes no difference either. How do I get these settings? I am looking to purchase a Synology NAS drive for file storage and to become a media server and I'm pretty sure they have to be enabled, I may be wrong.

 

[TTJJ]

Even if it’s not from the carrier the device still has a ‘carrier/provider’ etc installed. You can ask where you bought it from is they have a different firmware which isn’t as limited.

 

[GavinAshford]

The security settings on mine look like this.
What software version does yours have?

 

[BcartwrightIy]

I have a carrier branded one and have these settings

The security settings on mine look like this.
What software version does yours have?

View attachment 221

My Software version
10.0.3.1(H330SP20C21)

Whats yours?

 

[GavinAshford]

Software version 10.0.1.1(H312SP1C983).

Mine is the H112-370, could yours be the H112-372 varient?

 

[BcartwrightIy]

Software version 10.0.1.1(H312SP1C983).

Mine is the H112-370, could yours be the H112-372 varient?

Mine is also H112-370 but it is Three branded.
What about these details?

Hardware version
WL1H112M
Software version
10.0.3.1(H330SP20C21)
Web UI version
WEBUI 10.0.3.1(W2SP20C21)
Configuration file version
H112-370-CUST 8.0.1.3(C21)

 

[GavinAshford]

Interesting.
When you say branded, is that the hardware itself, or the UI, or both?

My details are:
Hardware version
WL1H112M Ver.A
Software version
10.0.1.1(H312SP1C983)
Web UI version
WEBUI 10.0.1.1(W2SP12C7110)
Configuration file version
H112-370-CUST 8.0.1.1(C1217)

 

[BcartwrightIy]

Interesting.
When you say branded, is that the hardware itself, or the UI, or both?

My details are:
Hardware version
WL1H112M Ver.A
Software version
10.0.1.1(H312SP1C983)
Web UI version
WEBUI 10.0.1.1(W2SP12C7110)
Configuration file version
H112-370-CUST 8.0.1.1(C1217)

in terms of hardware branding there is no 3 logos or anything like that. It just looks like every other Huawei 5G CPE Pro the only thing is the default Wi-Fi network name:Three_002100

in terms of you UI would definitely say there are differences even the settings come up as Three broadband. I don’t get to change any of network searching options or to enable or disable 5G. I also don’t get any of the SMS settings and unable to receive SMSes.

 

[BcartwrightIy]

.

 

[BcartwrightIy]

.

 

[GavinAshford]

I do have the SMS section and the UI title is just 'Mobile Broadband' for me, and I think my default WiFi network name was in the format 'Huawei_#####'.

I do not have the option to select the network modes under Network Searching either though.
I put this down to either because there aren't (yet) and SA 5G networks in the UK or that I am not actually in a 5G signal area, so it wasn't giving me the option because of that.

I think mine is unbranded - it certainly doesn't have any provider names splashed through the UI like yours. I got it 2nd hand so it could be originally supplied by Vodafone, assuming they don't actually touching within the software.
It wasn't network locked when I got it and the box/documents did not reference any provider.
I'm not sure it is something I can actually check unless the software version contain a reference to a provider - yours being C21 (for Three) and mine C1217 (for Generic/Vodafone).

Edit: looks like @Buggerlugz cross-posted on thinkbroadband with his B535 software versions - assuming that his B535 was provided by Three then that does add credence to my thought that C21 is Three's software version code.

Huawei B535 - Anyone got one? :: Mobile Broadband (3G, 4G, 5G etc) :: think broadband

 

[Mricha7]

Did you ever get a solution to this? I have the same issue with a router bought from amazon!

 

[tommylux]

Following.. I have H112-370 and "Static Routes" is missing from the settings. It appears on screenshots here:

Huawei 5G CPE pro NAT settings Archives – 4G LTE Mall

Mine is a Chinese unlocked import.

Is there any custom firmware I can upload?