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Huawei B535-232 4g/LTE Router Issue

smithbill17

Regular Member
that command doesn't work for me
It does work on the B535, I use it to modify & save my chosen DNS servers on my LAN (and it survives a reboot too).

There are full details on how to do the same on the B525 here:

Incidentally, Three are switching on 5G in 65 more locations by the end of February. The full list is here:

It may help free up some 4G capacity for the rest of us, but as hardly anyone has 5G routers/phones yet, it's unlikely to have any impact for quite a long time to come.

And annoyingly, Three don't seem to have a 5G coverage map (unlike Vodafone etc) so it's impossible to tell if your likely to be within a 5G area.
 

GavinAshford

Pro Member
I don't have the B535 myself, rather I have the H112-370 5G router. That might be running different UI software which might explain why I cant run the command, but not sure why buggerligz can't.
 

Darsuke

Regular Member
Guys where am I going wrong with this console command?

I'm on the DHCP page of settings. Open up the console and input the command. I'm expecting the DNS section to appear at this point but it doesn't :unsure:
 

Darsuke

Regular Member
Does the console return an error or anything?
No errors. The console outputs
n.fn.init {context: document, selector: "#dhcp_dns_statistic"}

But I'm expecting to see something extra on the webpage to input the DNS settings.

Am I missing a step?
 

smithbill17

Regular Member
No errors. The console outputs
n.fn.init {context: document, selector: "#dhcp_dns_statistic"}
Please note that for B525 the commands are:
$('#dhcp_dns_statistic').show();
$('#dhcp_primary_dns').show();
$('#dhcp_secondary_dns').show();

Whereas for the B535 the only required command is:
$('#dhcp_dns').show();

I've no idea what it might be for other models, but you could use the developer information to rummage around in the page code and see if there is anything obvious.
 

Buggerlugz

Pro Member
Quick update. So decided to download a game via Xbox live this morning and watch a bit of you tube whilst it was downloading. On Three this simple task is just not happening, its managing to download at just 10mb/s and I'm seeing constant picture freezes on you-tube with just audio and then the picture catching up. So I thought i'd try watching last weeks Top Gear on the Iplayer app, to see if that'd work. Nope, same thing "buffering" circle keeps coming up.

This is at 9:40am on a Saturday morning.

Its the same throughout the entire house now, I've got 2 mobiles, xbox, a raspberry pi (with kodi for the kids) and my cabled PC connected to the B535 router, if one thing is downloading/updating I can't even surf the web on any other device.

I don't know if its an issue with the router balancing the available bandwidth across devices, or just a lack of incoming bandwidth from three.

So I hop onto Three web chat and get "Good morning, I would request you to speak to our MBB tech team on 500 from a 3 mobile, 03333381003 ( HSDPA Calls) +44 7782 333 500 (When abroad). "

That'll solve the issues on Saturday morning then........
 

Darsuke

Regular Member
Whereas for the B535 the only required command is:
$('#dhcp_dns').show();
Ok it worked today first time. I'm on B535 and tried the single command and triple commands yesterday without success. Fine now though.

Guess it's temperamental. Bit like Three;)
 

smithbill17

Regular Member
Ok it worked today first time. I'm on B535 and tried the single command and triple commands yesterday without success. Fine now though.
The three commands are for the B525 only. The single command is for the B535 only.

Note: it allows you to see & set your own DNS servers, which will remain set (and survive a reboot) but in the B535 you will have to enter the command each time you want to change your DNS servers to something else, as the hidden settings go back to being hidden as soon as you leave the page.
 

Buggerlugz

Pro Member
For those with firefox its
Press f12 and select console tab
paste $('#dhcp_dns').show();
followed by enter.
Then it appears and allows you to edit your dns settings on the router

If only it improved the available download speed from Three too!
 

smithbill17

Regular Member
if one thing is downloading/updating I can't even surf the web on any other device.
My Three MBB behaves like that at times. I found that rather than waste hours of my life trying to explain to some mechanoid in Customer Services, it's quicker & easier to simply reboot the B535 which usually solves the problem (at least for a few days before it happens again). Sometimes 'prodding' it's chosen Bands using the huaCtrl app also resolves issues.

The worst aspect of Three MBB is the lack of consistency. I get anything from 2Mbs to 70Mbs. When I used VirginMedia FTTC I got a consistent 70-130Mbs. But then £17/month compared to £48/month makes all the difference :)
 

smithbill17

Regular Member
So I hop onto Three web chat and get "Good morning, I would request you to speak to our MBB tech team on 500 from a 3 mobile, 03333381003 ( HSDPA Calls) +44 7782 333 500 (When abroad). "
To be clear: with Three you either have a Phone/SIM only SIM, or a Mobile Broadband SIM. The standard Customer Support number & WebChat will take you to the Phone/SIM only support. When they look up your account and discover you are a MBB customer, the mechanoids will simply pass you into the queue for the MBB team. So you may as well save yourself some grief and contact the MBB team direct. Numbers here:
https://3g.co.uk/order-by-phone

If you don't know which type of SIM you have, then most likely if it has mins/texts with it, then it's a Phone SIM. If it's data only and no mins/texts, then it's probably MBB SIM.

Also, if you complain to Three about the service you are receiving, they will pass you to the Complaints Team (another queue to wait in). To keep you happy, these people have the power to credit you with anything from £5 to 1-2months charges.

If they do not resolve your complaint (make sure you note the Case ID) and you do not agree a resolution with them, then you have the option to complain to Ofcom (realistically, it won't get you anywhere unless it's a *serious* issue).

If your issue is considered a Technical issue, it gets referred to a Network Services Team (another queue to wait in). They will handle your case and liase with their own internal network team (you do not get to communicate direct with the backroom boys) to find & fix the problem.
 

GavinAshford

Pro Member
Quick update. So decided to download a game via Xbox live this morning and watch a bit of you tube whilst it was downloading. On Three this simple task is just not happening, its managing to download at just 10mb/s and I'm seeing constant picture freezes on you-tube with just audio and then the picture catching up. So I thought i'd try watching last weeks Top Gear on the Iplayer app, to see if that'd work. Nope, same thing "buffering" circle keeps coming up.

This is at 9:40am on a Saturday morning.

Its the same throughout the entire house now, I've got 2 mobiles, xbox, a raspberry pi (with kodi for the kids) and my cabled PC connected to the B535 router, if one thing is downloading/updating I can't even surf the web on any other device.

I don't know if its an issue with the router balancing the available bandwidth across devices, or just a lack of incoming bandwidth from three.

So I hop onto Three web chat and get "Good morning, I would request you to speak to our MBB tech team on 500 from a 3 mobile, 03333381003 ( HSDPA Calls) +44 7782 333 500 (When abroad). "

That'll solve the issues on Saturday morning then........
10mbps seems slow, do you know what frequency band you're connected to on your mast? Do you know how far away the mast you're connected to is? Is it always somewhere around that speed?

If you're only getting 10mbps down then the upload speed is likely to be even worse, which is probably why it feels like you can only 'do one thing at once' - the outgoing requests/acknowledgments are getting swamped by the maxed out incoming download.
 

smithbill17

Regular Member
Nope, same thing "buffering" circle keeps coming up.

This is at 9:40am on a Saturday morning.
Something I suggest you (and others) try, is using the Thinkbroadband Quality Monitor (you need to register and login to set up the BQM):

It's actually nothing very complicated - it just pings your router every second and logs the response times as 'latency'. You can then view the performance in a graph.

Over a period of days, you'll see when the network in your area becomes busy, because the yellow latency spikes start to pick up. For me it starts around 7am and quietens down around 8-9pm.

Everytime you reboot your 4G router or your ISP allocate you a new external IP, the pings will fail and this will show in the Thinkbroadband BQM graph as a solid red band.

You will need to ensure your 4G router is set to respond to WAN pings (otherwise Thinkbroadband can't log any response so the graph will be always red bands).
 

Buggerlugz

Pro Member
10mbps seems slow, do you know what frequency band you're connected to on your mast? Do you know how far away the mast you're connected to is? Is it always somewhere around that speed?

If you're only getting 10mbps down then the upload speed is likely to be even worse, which is probably why it feels like you can only 'do one thing at once' - the outgoing requests/acknowledgments are getting swamped by the maxed out incoming download.
Its on band 3, and I'm 2km from the mast. I normally get 40-50mb during the daytime and it hovers around 25-30mb the rest of the time. But this last few weeks its been so hit and miss, doing speed tests always produces a different result, its not unusual to see a faster upload (upto 30mb) than download (down to 1mb) during the bad times.

Also, probably not related but my PC on power-up every day has issues with the routers DHCP. I have to "troubleshoot" and reset the networking adaptor or pull the power cord on the B535 just to get the cabled PC to talk assign an IP address to the PC.

When its really bad if I run a free VPN on my PC it returns to full speed, though the rest of the devices on the network still show a poor speed, which makes me think its badly managed traffic shaping.
 

smithbill17

Regular Member
10mbps seems slow, do you know what frequency band you're connected to on your mast? Do you know how far away the mast you're connected to is? Is it always somewhere around that speed?
I'm generally on B1-2100MHz (see attached huaCtrl image). I'm approx. 200metres from the Three mast with direct-line-of-sight (although I think the antenna beam is directed away from my house).

I get downloads of anywhere 2-70Mbps, but probably on average around 15-30Mbps.

I generally get uploads of around 10-20Mbps (I often wonder why they can't 'reprovision' some of the upload bandwidth into more download bandwidth?)

Attached is a graph of my past Thinkbroadband SpeedTest results. You can see around June 2018 is where is ditched VirginMedia (was 30Mbps, then 50Mbps, then 100Mbps service). I switched to Three MBB on B525 and initially got around 35Mbps but this started to fall away with time down to around 15-25Mbps. In Dec 2019 I switched Three contract and got a B535 and the mass of speed tests around Jan 2020 show performance getting a little better on the B535 to around 20-30Mbps.

I'm convinced my problem is the number of subscribers in my area. This is why I'm hoping people moving to 5G (and more 4G bandwidth becoming available) will improve things.
 

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