antlanelondon
Casual Member
I thought I had posted this earlier but I have a feeling I only previewed it. So posting again.
I have been having issues with my Huawei H112-370 running on EE 5G. The speeds are amazing (usually 400Mbps down, 60Mbps up) as I get a full signal indoors by the window despite the EE coverage checker saying I should only get a weak signal outside.
However, after a while, at random times, data throughput completely stops despite the router still showing a full signal. It then comes and goes but is only really fixed with a reboot. This appears to be a different issue to on another thread here where the router drops 5G and goes onto 4G only.
I've spent hours on the phone to EE and they are convinced there's nothing wrong at their end. They reset network settings and we tried a new SIM. The third-party seller on Amazon doesn't want to send me a replacement in case it also has the same issues and just wants me to return it instead. He's under the impression that the router works fine on Vodafone's and Three's 5G and there is some incompatibility with EE. It did run fine on Vodafone 4G but the network coverage here wasn't very good.
I'm trying to work out what my next steps would be and it would help to know if anyone else is using this router on EE 5G and has similar issues. From the EE forums, it looks like it could be a flaw with the router design but without trying another one, I don't know for sure.
So my choices are:
- Buy the router again from a different seller which will cost me £25 more
- Buy the newer H122-373 which will cost me around £60-80 more depending on whether I buy it from a third-party seller on Amazon or direct from them in Germany
- Buy a significantly cheaper 4G router with a high CAT rating but then it won't be future-proofed (I've put the H112-370 into 4G-only mode and I'm still getting speeds of 200Mbps which before I experienced 5G, I'd have been delighted with as I'm unable to get fibre here).
Any info/advice gratefully received.
I have been having issues with my Huawei H112-370 running on EE 5G. The speeds are amazing (usually 400Mbps down, 60Mbps up) as I get a full signal indoors by the window despite the EE coverage checker saying I should only get a weak signal outside.
However, after a while, at random times, data throughput completely stops despite the router still showing a full signal. It then comes and goes but is only really fixed with a reboot. This appears to be a different issue to on another thread here where the router drops 5G and goes onto 4G only.
I've spent hours on the phone to EE and they are convinced there's nothing wrong at their end. They reset network settings and we tried a new SIM. The third-party seller on Amazon doesn't want to send me a replacement in case it also has the same issues and just wants me to return it instead. He's under the impression that the router works fine on Vodafone's and Three's 5G and there is some incompatibility with EE. It did run fine on Vodafone 4G but the network coverage here wasn't very good.
I'm trying to work out what my next steps would be and it would help to know if anyone else is using this router on EE 5G and has similar issues. From the EE forums, it looks like it could be a flaw with the router design but without trying another one, I don't know for sure.
So my choices are:
- Buy the router again from a different seller which will cost me £25 more
- Buy the newer H122-373 which will cost me around £60-80 more depending on whether I buy it from a third-party seller on Amazon or direct from them in Germany
- Buy a significantly cheaper 4G router with a high CAT rating but then it won't be future-proofed (I've put the H112-370 into 4G-only mode and I'm still getting speeds of 200Mbps which before I experienced 5G, I'd have been delighted with as I'm unable to get fibre here).
Any info/advice gratefully received.