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I haven't been with Tiscali since last year. Now i've got a "Reminder"

I got a reminder through the post saying i owe them £20, but I havent been with them since last year and this isn't the first time Ive had problems after leaving them.

What can I do? It's getting really frustrating now.:mad:
 
do you still have any paperwork or emails pertaining to when you left tiscalli if so photocopy them and send them to tiscalli with copy of invoice/reminder

also ask current isp to provide you with an email or letter detailling when you migrated to them all thisd info is useful if you have to complain to ofcom etc
 
Tiscali's official complaints scheme is CISAS so you'll probably have more luck contacting them than Ofcom, not that putting a complaint into Ofcom as well is a bad idea but they won't help with individual problems. It may also be worthwhile sending a message to 'Trading Standards'.

Note that if this is a debt collection letter and you can't settle the problem with the collectors immediately then it's probably better to pay it first and resolve the problem later. It may take awhile but at least your credit history won’t be at risk.
 
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