I need decent provider in somerset area.

[ManOfMeans]

BT were and are a disgrace and have stuffed me a few times starting with a DAC being installed

Now that must be many years ago, I spoke to a openreach engineer about DAX we came across not long ago and he had been there 10 years and had only seen a couple when he had been removing them from lines as a trainee.

 

[kommando828]

Now that must be many years ago, I spoke to a openreach engineer about DAX we came across not long ago and he had been there 10 years and had only seen a couple when he had been removing them from lines as a trainee.

Must have been in the 90's, I was the only one in the road using the internet and they picked my line to add it to. When I ordered the ISDN line from a 3rd party they were forced to remove it, that was the only way to get rid of it, stuck on 28 k otherwise, 128k was heaven in comparison. I have never forgiven them and revenge is best served cold.

 

[Captain_Cretin]

Must have been in the 90's, I was the only one in the road using the internet and they picked my line to add it to. When I ordered the ISDN line from a 3rd party they were forced to remove it, that was the only way to get rid of it, stuck on 28 k otherwise, 128k was heaven in comparison. I have never forgiven them and revenge is best served cold.

You werent "chosen". DACs were a cheap way of turning one physical phone line into 2 virtual phone lines.
For pure voice use, they were perfect; it wasnt until the internet came along that they caused a major headache, and often it wasnt until people tried to use a modem that they even knew their line was being run via a DAC box.

So basically, you/your neighbour wanted a new line/extra line and BT took the cheap option of fitting a DAC instead of running a new physical line.

By the mid 90's, even BT had to admit there was a problem, and so all phone cables suddenly became multi core cables capable of running multiple physical lines (4-8 ??), and BT started to remove DACs on request/ whenever a line was replaced..

 

[kommando828]

Well someone decided to put DACs on my line and it was someone in BT, no notice and no acknowledgement despite 18 months of calls to find out why I was no longer getting 56K, and then to be told there was nothing they could do. BT are a shower and continually under invest, their copper network is a joke.