My Sister-in-Law had BT install a phone and a extension about 20 years ago. Thursday last her phone is dead, no dial tone. Unable to help her out until today.
Has anyone ever tried to report a phone fault to BT. It's a nightmare. You try 0800800150 or 151. Go through a automated process only to be told at the very end there is nothing wrong with the said land line. To add insult to injury the cheeky sods tell you it will cost you £120+ if they come out and they find there is a fault with the internal wiring. Which BT installed originally as well as 2 BT standard issue phones.
So BT don't want you to contact them and actually speak with another human being or fix your phone when it's faulty, they are only there to take your hard earned money off you and do S.B.A.
No wonder BT are such a DEAD LOSS.
Has anyone ever tried to report a phone fault to BT. It's a nightmare. You try 0800800150 or 151. Go through a automated process only to be told at the very end there is nothing wrong with the said land line. To add insult to injury the cheeky sods tell you it will cost you £120+ if they come out and they find there is a fault with the internal wiring. Which BT installed originally as well as 2 BT standard issue phones.
So BT don't want you to contact them and actually speak with another human being or fix your phone when it's faulty, they are only there to take your hard earned money off you and do S.B.A.
No wonder BT are such a DEAD LOSS.























