Firstly, thanks for your postings. They have focused my attention to the problem, whereas previously, most of my abstract time between downtime outages would be spent wondering when the next outage would occur. I've taken a copy of your BT test page 'URL' KIA, but whilst Google does offer some info on the matter, - yes, my connection is 'on' at the moment -, I have offered it up to my URL line on the browser face but nothing has as yet materialised. It's just that I want to be prepared for the next down. Quite what does it do?
I telephoned the Metronet help, and as usual they were civil and polite, but I made sure that I was online prior to the call, because as I explained to the help person, I am very much given to computer rage, and one of the main reasons for my NOT having telephoned previously, was that in the state of mind beneath which I was suffering, there was no telling what I could have said, and regretted.
He, (the Metronet help person), said that my telephone connection device assembly could explain the problem. I had the line from the modem connected to the telephone branching device, which in its turn, was connected to a modem line brancher to my backup computer, (with a 14000bps modem card), for emergency internet connection, and thence to the telephone wall socket. I have since reconnected as advised.
But he also said that there was no reason for quite so many outages, and that he would be getting in communication with BT with respect to my particular problem