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Is Anybody there?

KIA

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Is anybody using Metronet? I would have thought that with their ADSL service starting at just £10.00 a month this forum would be busy!
 
Data usage included 200 MB for your £10 then Full price a month

perhaps this is why little is heard most just get a no limit deal and pay more.
 
Although I use the Net many times every day I don't shift huge amounts of data. Time will tell how often I go above the 200MB limit but even then it's only 0.25 of a penny per MB so it won't cost as much as many un-metered contracts unless I really go over the top. It seems like a very good deal to me :) !
 
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ip said:
Data usage included 200 MB for your £10 then Full price a month

perhaps this is why little is heard most just get a no limit deal and pay more.

The way you say it sounds like once more than 200MB is downloaded, the max 23.99 is charged. The web site says different, ie-a quarter penny for each extra MB downloaded, which to me seems not too bad for light surfers.

Hopefully my exchange will be getting enabled next spring/summer, and this deal seems pretty good for my surfing needs. Like Kia says, I cannot understand why this forum isn't buzzing.
 
I am now signed up and working using Metronet. It took just two working days to sign up and convert my line. The installation and set-up using an old Alcatel Speed Touch modem on the USB port was as easy as dial up! I am very impressed with Metronet and ADSL.
 
According to http://www.metronet.co.uk/adsl/

its actually + vat ie £11.75 minimum & £28.19 max.


Out of curiousity I just totted up my bytes read /written over the last month on my 56K connection. It came a little under 0.5 gig although unusually I haven't made any significant downloads during that time.

So it would have cost me around £12.60 for last month, and a little bit more on average. Not too bad a deal it would seem as long as you remain a light user, but it could be difficult for me to keep my usage under control with a faster connection.

The £15 Aol deal looks better - if you can get it, but I'm sticking with dial-up.
 
According to their web site AOL charge £27.99 a month ? It remains to be seen how much I will pay on average but it's only a three month contract!
 
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Sorry forgot the link, I was referring to very special offer discovered by rruwalton in this thread -

http://www.ispreview.co.uk/talk/showthread.php?s=&threadid=10642&perpage=15&pagenumber=4


Re-reading it, one of RR's relations has been offered a deal of £15.99 a month and another got the same deal by asking for it!

Others have been offered it at £20 a month for a 12 month contract, including free connection and a free modem.

As a comparison, if you include metronet's £70 connection fee and assume that you stayed for a year that would come to £17.50 a month minimum, not too bad but if I was tempted, I'd rather spend the extra £2.50 and use it as much as I like.

I imagine that metronet are counting on most of their customers going well over the 200meg minimum, although judging by my figures it should be easily possible to stay below it, if you want to.
 
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Is anybody using Metronet?

Originally posted by KIA I would have thought that with their ADSL service starting at just £10.00 a month this forum would be busy!
I have been using Metronet since the end of July 2003 and have been very please with the service and speed of connection. My first bill was under £13.50 for 820MB usage. I used 1gb in 5 weeks. (I have posted a review and compared Metronet with my old dial up ISP Powergen a great improvment.)

Another good point is only a 3 month contract is required.
 
I believe that it was one of your threads KIA, that first told me about Metronet. Well I followed it through and bought myself a used Fujitsu USB type modem on e-bay, at a very good price, complete with telephone brancher, and after registring with Metronet about a week ago, I signed up with them Monday for the contractual period, and today I received confirmation that my number is to be enabled on September.29th. Not at all bad.
All in all, by buying a used modem, I've just about saved the price of the connection charge. And not before time either! As you are undoubtedly fully aware, it's becoming a nightmare to connect on the dial-ups these days, no matter what kind of price you are paying.


at95home
 
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I used to use NTL on dialup. They have always been 100% reliable & cheap(if you use the Free calls)
A lot of people will not touch them but they really are about the best dialup ISP you can find.
 
I am now well into my second month with Metronet and I am delighted with all aspects of their service. My only concern is that it might be to good to last ;)
 
I am also very satisfied with the Metronet service; and lets hope this continues.:)
 
I am surprised to find that nobody is posting here. Perhaps the fact that the service is so good from MetroNet that we are all just using it and don't need to talk about it :-)? Now on my 4th month and getting the very best Broadband for less than £13.00.
By the way if anybody wants to keep track of their daily usage in real time, a very nice little FREE program called 'Net Activity Diagram' can be downloaded from here:-
http://www.metaproducts.com/
 
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I was waiting for somebody to post on here, as the service has been so atrocious for the past several weeks, that I assumed the thread would be filled to capacity with the well known, 'Metronet has ruined my life' kind of posts. But honestly, it has been bad. At the moment Tuesday, Nov.18th, I have been without 'my' broadband connection since about 14-00 hours. And I thought that having been without any connection at all last week between 08 am Thursday, through early Friday, that whatever serious piece of equipement lay at the root of the current series of problems had been removed and replaced. But it looks like I shall be applying for a refund of my connection fee, either to the company or through my legal representation.

It has been off as much as on line for ages, very disappointed
 
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No problems here at all at95home, the service has never failed since I first signed up.
How does the problem present itself? Does the modem fail to synchronize or can't you log on to your MetroNet account? In the first instance it would be a BT problem not MetroNet, in the second you can try BT's test page which will allow you to connect irrespective of your ISP. Use this without a password:- bt_test@startup_domain instead of your MetroNet details.
Sorry if you already know all that :-) !
 
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Very surprised to read your post, as far as I know my connection has never been down, apart from once during the early hours one weekend when BT were working on my exchange. (I’m not on all the time but on nearly every day) Every time I’ve come to use my PC since I joined Metronet the end of July 2003 the service has always been working.

Speed has been good 475 Kbps (59.4 KB/sec) download and 246 Kbps (30.8 KB/sec) up, or 513 Kbps(inc. overheads) and 265 Kbps (inc. overheads)http://www.adslguide.org.uk/tools/speedchart.asp?id=fa473a63f8f0911809fa473a63

What response have you received from Metronet support?
 
I don't know if this link will assist you at95home http://www.metronet.co.uk/support/adsl/fault-reporting Also you are best to email their support, using your backup dialup link if necessary, at support@metronet.co.uk. Also if your problems are not resolved you are best to have a written record in the event of any dispute. From my personal experience any email query has always been answered promptly and I hope this will be the case for you.
 
Firstly, thanks for your postings. They have focused my attention to the problem, whereas previously, most of my abstract time between downtime outages would be spent wondering when the next outage would occur. I've taken a copy of your BT test page 'URL' KIA, but whilst Google does offer some info on the matter, - yes, my connection is 'on' at the moment -, I have offered it up to my URL line on the browser face but nothing has as yet materialised. It's just that I want to be prepared for the next down. Quite what does it do?

I telephoned the Metronet help, and as usual they were civil and polite, but I made sure that I was online prior to the call, because as I explained to the help person, I am very much given to computer rage, and one of the main reasons for my NOT having telephoned previously, was that in the state of mind beneath which I was suffering, there was no telling what I could have said, and regretted.

He, (the Metronet help person), said that my telephone connection device assembly could explain the problem. I had the line from the modem connected to the telephone branching device, which in its turn, was connected to a modem line brancher to my backup computer, (with a 14000bps modem card), for emergency internet connection, and thence to the telephone wall socket. I have since reconnected as advised.

But he also said that there was no reason for quite so many outages, and that he would be getting in communication with BT with respect to my particular problem
 
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