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Is BT better than Tiscali

i am currently trying to get my Dad to change our ISP from Tiscali to BT because i can't stand Tiscali they seem to always be having problems but rarely let us know they have a status page which is supposed to show all the problems they are having but it hardly ever changes. I want to change to BT which is slightly more expensive as i want the unlimited broadband option 3 which is £27 compared to the £23 we pay currently for the same things without the home hub and the added extras, we get free evening and weekend calls up to an hour, However my dad says that all ISP's are the same and they all have the same problems but i disagree and think that BT are much more reliable. Really hes just too lazy to switch. I need an argument that will make him switch preferably or any feedback on how Tiscali and BT compare would be good.
Thanks
 
I was with Tiscali,what a mess! now with BT but they also have an Indian call centre which is just as bad.

BT are reliable as far as my experience of them,but recently I had a slow down, at night only,I emailed them asking if it was just congestion which I think it was anyway,all I got was an automated reply suggesting I check certain things....just like Tiscali...they then said they would phone me at a certain time but never did,however it's gone ok now so no need to bother them,they do all have their glitches but it's the customer support that counts in the end.I would look for a U.K based ISP. like FAST.co.uk
 
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