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Is it a BT 'thang' of a F2S bit of B/S?

tracker

ULTIMATE Member
someone requesting a connection via Fereedom to Surf has recieved the following from them...

Your order`s provision is currently delayed due to a BT Wholesale System Problem. This problem is affecting many ISPs across the UK and BT Wholesale are working hard to resolve this issue within minimal timescales and appreciate the concerns that this is causing.

Unfortunately we do not have an estimated resolution date from our wholesaler at this time, however we will contact you again as soon as we have further information.

Please also bear in mind that there is no need to contact BT or any other partyregarding this issue. Please make sure any queries are sent to ourselves byreply to this email or by calling the number below.

We would like to apologise for this delay and any inconvenience that it has caused.
Anyone heard of any 'BTW problem' that could account for this?
Or is it just a bit of F2S b/s to placate a customer who has had his connection delayed?
:confused:
 

ecco66

Member
Thanks Tracker. Funnily enough I now have a service activation date of 9 November, so the 'problem' has miraculously been solved (I hope).
 
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