otester
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I live 5-6 miles from exchange, on ADSLmax "up to" 8MB. I am with Fast4.
My initial query:
Response:
What would you suggest I do?
My initial query:
I feel my connection is under performing, it is supposedly "up to 8MB" but I am only achieving ~1.5MBps.
I have done speed tests on three different sites:
SpeedTest.net - London - 1414Kbps (Download) / 365Kbps (Upload) - 52ms
Thinkbroadband.com -
Speed Test Results
Date 17/07/07 00:13:24
Speed Down 1296.19 Kbps ( 1.3 Mbps )
Speed Up 369.78 Kbps ( 0.4 Mbps )
Port 8095
Server speedtest1.adslguide.org.uk
BT speedtester -
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 1500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 2528 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1372 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Response:
Good morning, x,
Telephone Number xxxxxxxxxxx on Exchange xxxxx
Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a line rate up to 2Mbps.
Our test also indicates that your line should be able to support a potential ADSL Max broadband line rate of 2Mbps or greater.
The BT ADSL Line checker (the result for your line shown above) is a service which gives a rough idea of the maximum speed your line can support, based on the geographic location of the exchange in relation to your home: it is our experience however that the speed you will obtain is generally equal or slightly lower than the potential speed reported by the checker since your line will not follow a straight line to the exchange, rather follow a convuluted route as the cable also routes to your neighbours properties.
The fault raised in June suggested that your line is currently calibrated as best it can for your connection rate.
Kind Regards,
xxxx
Technical Support
What would you suggest I do?























