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Is this normal FTTP (Packet Loss)?

I did and I still don't consider packet loss normal. It's pretty telling it's an ISP saying that. Go and ask a networks company to see if they consider packet loss normal. They literally monitor packet loss 24x7 to take action when it happens. That's far from normal.
Be honest, you really didn't did you. It says right in TFA the following..

Screenshot_20230921_124035.webp


No need for third part monitoring, A&A proactively monitors their customers links 24/7

TFA then goes on to explain ..

Screenshot_20230921_124137.webp


I'd encourage anyone who hasn't read the two links to do it now as it's probably the clearest explanation of what packet loss is and how best to trouble shoot the issues.

Ultimately you need to raise the issue with your ISP or upstream provider not vent on an internet forum where you''ll get a multitude of inaccurate opinions.
 
Certainly not normal or expected. No other reports have come in and the timeframe being highlighted would certainly raise a large volume of concerns if it was across the board.

Possible Openreach/BTW issues locally, but we will be able to setup a smokeping directly from the LNS and see if we are mirroring this to confirm/support this theory.
In light of some subsequent replies, I thought it would be useful to have this comment appearing near the subsequent replies.
 
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