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ISP problem, can anyone help please?

Unregistered

Guest
Hi,
I really hope someone can help as I have no idea what to do. I moved into a house six weeks ago. I set up the phone with BT which was aready installed. I was given the exisiting phone number for the house.
Last week I tried to arrange Broadband through BT but when I typed in my address and phone number I was told that there is a broadband provider already registered to the house and I would have to provide a MAC code to swap to BT. The problem is that i have no idea which internet provider is already set up with the house! I am renting the house and cannot get hold of the last tenant and the landlord cannot either. How can I find out the internet provider so that i can either continue with them or get the mAC code to swap?
Can anyone offer me any advice?
Many thanks.
 
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