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I've just experienced

onephat

ULTIMATE Member
I've just experienced a good indian call centre, yes i know we really **** them off but the elephant.co.uk one has been brill.
 
I've just experienced a good indian call centre, yes i know we really **** them off but the elephant.co.uk one has been brill.


Hey that is refreshing. Give them a bell back and ask them for their contact details and I can pass them on to some of our customers... cos they sure could use them!
 
if your buying insurance from an indian call centre you deserve everything you get if you have to claim. my friend is with norwich union and he had no roof for four days because he had to go through an indian call centre.
 
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Sadly I don't think it's really a matter of choice anymore, everybody seems to use them now, especially ISP's (handful of noted exclusions).
 
A lot do, but some companies make a point of not using foreign call centres - I'm thinking particulalry of NatWest and Direct Line, who both make a point of it in their TV adverts (coincidentally, I use both companies - and yes it really is coincidental)
 
Well Natwest and Direct are the same company (RBS) so i guess thats why they both use them. As for buying one through a call centre in India, i brought it through a Elephant Welsh call centre, i was expecting to speak to them again but ovbiously this didn't happen.
 
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