david_norfolk
Casual Member
I paid for the connection on 20th November 2020.
ONT was finally installed on 9th November 2022, however, there is a system fault preventing activation, all three lights are solid green and OR have informed me the order is complete.
Cerberus can't do anything until the fault is rectified and have told me it's "OR/BT", I've rung BT myself, they say it would be OR, OR say it's all working as far as they are concerned.
I would pull my hair out, but I haven't got much left.
Anyone got any insight about who would be responsible?
ONT was finally installed on 9th November 2022, however, there is a system fault preventing activation, all three lights are solid green and OR have informed me the order is complete.
Cerberus can't do anything until the fault is rectified and have told me it's "OR/BT", I've rung BT myself, they say it would be OR, OR say it's all working as far as they are concerned.
I would pull my hair out, but I haven't got much left.
Anyone got any insight about who would be responsible?























