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Last night EE took down my closest mast for maintenance and got a big performance boost using another one.

WKDRED

ULTIMATE Member
So my typical performance in recent months with strong signal has been around 150mbit off peak, and about 20-30mbit on peak for download speeds.

Yesterday afternoon mast was taken down for a planned 24 hour window, and now I am connecting to one further away, a much bigger site, only weak signal, but get about 300mbit which is consistent around the clock.

If it goes way down again when maintenance is finished might probe them with another poor service complaint, with the evidence of the huge differential in performance. Although it probably wont get anywhere as they dont have any min performance standards.
 
If you're able to cell lock on your router it could be worth doing that. I doubt you'll get anywhere with your EE complaint and personally I couldn't be bothered with the stress considering your slower speeds still aren't that bad.
 
If you're able to cell lock on your router it could be worth doing that. I doubt you'll get anywhere with your EE complaint and personally I couldn't be bothered with the stress considering your slower speeds still aren't that bad.

I can cell lock by band locking as my mast is like a small rural mast very limited bands, but it seems that band I disable makes a big impact on the neighbouring mast.

Got a text from EE not long ago saying work is done, I will test tonight.

I also get your point the speeds are usable for what the phone is used for. But I probably will get a test payg vodafone sim just to test the waters on their network. Three/O2 I already know are poor here.
 
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Ah right, a true cell locking router (like the mc801a) would benefit you in this case then
 
No change on the new test, if anything a little worse back in the teens on speed in an area they advertising 5g.

I am only using this on a phone so no router.
 
Tested Vodafone and the performance is really close to EE, so not great, but with a difference is no 5G icon, so correctly reported as 4G.

--edit--

Also tested now during quiet hours, they both to be frank not great at my address, but Vodafone is faster probably triple speed off peak, and with it not shoving a fake 5G icon in my face, I would consider looking to be the better quality based on a very small sample size of one day,. EE didnt really improve off peak only on the upstream, topping out at 15mbit down and 70mbit up at 5am. Quite odd really, just seems to have regressed all round quite significantly over the time of BTs ownership.

I also tested an hour ago in other areas, and I did see in excess of 400mbit on Vodafone in outer suburb areas, and up to about 180mbit on EE in the same areas. Although whenever I get the highest download speeds on Vodafone, upload tops out below 5mbit.

EE shows 5G icon everywhere I tested so far in the city, never vanishes, but I think its often fake 5G, Vodafone whenever 5G appears the speed is much faster. Where I live according to Vodafone coverage checker is one of the 2 large patches they have no 5G coverage in the city.

All tests I did were only done when phone showed max strength signal.
 
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