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latency on virgin media cable service

Alex_UK

Casual Member
Hi guys,

I was wondering how does virgin compare to other broadband services on the latency side? I used FTTP in my last property and it was damn good, would normally get under 3ms anywhere. Then I moved to FTTC area where first latency was good but very unstable, getting pings around 5-9ms, and after they moved me to another DSLAM card to lower the instability with my line my pings have increased to 15-18ms.

I was wondering how is virgin media like in this aspect to compare

Thanks!
 

Mark.J

Administrator
Staff member
ISPreview Team
Ofcom's speeds report actually gives quite a useful overview of this, although generally they're a bit worse than FTTC. However this may well be different on Virgin's FTTP lines and it will improve when DOCSIS 3.1 goes live.

 

onephat

ULTIMATE Member
Alex, I've got both BT FTCC (80/20 sync) and a VM 350 connection coming into my property. Although ovbiously much faster I still find myself using the BT connection more and it feels more responsive than the cable one.
 

Captain_Cretin

ULTIMATE Member
Alex, I've got both BT FTCC (80/20 sync) and a VM 350 connection coming into my property. Although ovbiously much faster I still find myself using the BT connection more and it feels more responsive than the cable one.
It was over a year ago, but I am sure I saw a lot of complaints about latency and other issues with the Virgin cable service in the months after they upped everyones speeds.
 

onephat

ULTIMATE Member
It was over a year ago, but I am sure I saw a lot of complaints about latency and other issues with the Virgin cable service in the months after they upped everyones speeds.
Yeh a year or so ago it was horrific. The last few months and weeks it's been a lot better (round here anyway). The lump of junk (superhub) they expect customers to use just makes the situation worse. Best thing I ever did was out it in modem mode.
 

Alex_UK

Casual Member
Ofcom's speeds report actually gives quite a useful overview of this, although generally they're a bit worse than FTTC. However this may well be different on Virgin's FTTP lines and it will improve when DOCSIS 3.1 goes live.

excellent report, extremely detailed! thanks!
 

Alex_UK

Casual Member
Yeh a year or so ago it was horrific. The last few months and weeks it's been a lot better (round here anyway). The lump of junk (superhub) they expect customers to use just makes the situation worse. Best thing I ever did was out it in modem mode.
Yep I do the same, got a draytek 130 as VDSL modem, pfsense sg-1000 as firewall and a unifi ap-ac-pro for wireless. full control of network
 

BigAlbert

Regular Member
Is the virgin media with a BT open reach connection FTTC just a re-badged BT connection as per post office internet OR would your internet traffic get routed via the Virgin media core network - VM's infrastructure.

What I'm looking for is the lowest latency ISP, 'the best' for online gaming. BT are suffering from latency big time so I have to avoid BT hardware as much as possible.

Any other suggestion regarding an ISP that's good for gaming, when I say good I'm talking about responsive which may not be totally explainable with pings.

Gaming relies on UDP, if an ISP decides to drop UDP packets randomly - there you have your poor gaming response...
 

Kits

Super Moderator
Staff member
ISPreview Team
Is the virgin media with a BT open reach connection FTTC just a re-badged BT connection as per post office internet OR would your internet traffic get routed via the Virgin media core network - VM's infrastructure.
Virgin Media will not work over BT's network it is a completely seperate network, they have never resold BT.
 
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