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oxfordmark

Casual Member
Hello

Took up the YouFibre 150mb for £19.99, plus they are paying off my TalkTalk package. I was paying £29.99 with TalkTalk!

I did not realise they have their own network and do not piggy back off OpenReach.

The installer was great, discussed where the white box (what is it called?) would go, due to the VM wall boxes and the huge hideous white box (i think it does the same thing as the white box which was fitted) OpenReach had to fit, it was a tight fit and had to go on a different part of the living room.

Had another guy come out to pull the cable from the telegraph pole into the house and he did a fine job.

The installer (who did the inside works then left) left me with a black router, looked ugly and has no features like the Eero (which i have with TalkTalk), so the 2nd installer gave me an Eero 6+.

Think I will keep the Eero6 from TalkTalk and take the £50 charge for not returning the kit, it makes a great booster in the back of our upstairs!

So a great install, i hope the service carries on that way!

Questions:

1) What is the white box called that comes into the house?
2) Would it be the same thing that OpenReach would have installed?

Cheers
 
Think I will keep the Eero6 from TalkTalk and take the £50 charge for not returning the kit, it makes a great booster in the back of our upstairs!
I don't know about TalkTalk specifically, but I know most companies who supply Eero devices lock them and they become useless - Either locked out of using with any other ISP, or completely bricked from being used again in general.

I'd be careful with paying the £50 non return charge, as this doesn't always mean it's yours to keep, but rather an incentive to make sure you return their kit quickly.

One of my friends learned this the hard way when they thought they got a bargain with Eero devices from Cash Converters, but they had to return the, and try to get staff to understand that they were locked to Giganet only.
 
Oh ok, will check this out.

The 2nd installer said to connect the older Eero so i do not have to re-register devices. And it worked fine with YouFibre.

I did notice it still said "TalkTalk" within the eero app, but it is till showing TalkTalk even with the new Eero 6+ connected.

I guess its the app cache?
 
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Questions:

1) What is the white box called that comes into the house?
2) Would it be the same thing that OpenReach would have installed?

Cheers

1) It's called an ONT (although I thought Netomnia/YFs ONT was black) they might have sent you a white eero pro wifi box?

2) Similar, not identical no.
 
What happens if I want to replace TalkTalk with another provider? Another fibre optic line, box, router? Or just when certain providers?
 
Questions:

1) What is the white box called that comes into the house?
2) Would it be the same thing that OpenReach would have installed?

Cheers
In my case they installed two white boxes. One is a small plastic square that is the CSP ("customer splice point") where the outdoor armoured cable joins a smaller indoor cable to the ONT. The other is a Netomnia-branded powered unit which is the ONT itself. My router connects to the ONT using 2.5GE.

Openreach FTTP would be much the same in that they would also install a CSP and an ONT.
 
What happens if I want to replace TalkTalk with another provider? Another fibre optic line, box, router? Or just when certain providers?
This totally depends upon what network infrastructure is in your street, and who you choose to switch to.

If you're currently on TalkTalk via Openreach for example, you could move to BT and you would use the same fibre line, same ONT, but just be sent a new BT Router to use.

You could switch to Vodafone and may also use the same Openreach line, but if CityFibre had since launched in your street then they wouldn't use Openreach and would instal install a whole new fibre line and ONT in your home that would run completely separate to the existing one.

As more companies install full fibre networks, it gets increasingly messy and difficult for us to advise what would happen without knowing exactly what provider you want to move from and to, and who has fibre networking at your address.
 
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1) It's called an ONT (although I thought Netomnia/YFs ONT was black) they might have sent you a white eero pro wifi box?
Likely the newer Adtran SDX 630 Series

Maybe @oxfordmark has a picture they could share?
 
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IMG_3902.webp
 
The alarm light isn't lit in that photo, it's bleed through from the other LEDs.

Interesting they are using a 2.5Gb ONT, I think that's changed recently. Must save money over putting 10Gb ports on everything regardless of the service tier people have purchased.
 
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The alarm light isn't lit in that photo, it's bleed through from the other LEDs.

Interesting they are using a 2.5Gb ONT, I think that's changed recently. Must save money over putting 10Gb ports on everything regardless of the service tier people have purchased.
A friend of mine got 1Gb service with them almost a year ago and his ONT only has a 1Gb port on it. So they've been giving people appropriate ONT's (for the speed they order) for a while.
 
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