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Lebara port in - iMessage no longer working on ported over number

Similar here I shouted at the retention team, never heard from the complaints team.

Lebara great until there’s a problem. Then customer service and s shocking!
Just a further update. Number was ported out of Lebara today and iMessage activation worked first time with my new service provider. This suggests to me that they must have some sort of technical issue going on in relation to iMessage.
 
Just a further update. Number was ported out of Lebara today and iMessage activation worked first time with my new service provider. This suggests to me that they must have some sort of technical issue going on in relation to iMessage.
That’s good to know thanks
 
Just a further update. Number was ported out of Lebara today and iMessage activation worked first time with my new service provider. This suggests to me that they must have some sort of technical issue going on in relation to iMessage.
Hi again, just wondered what network you had success with if you don’t mind me asking. I moved but it hasn’t worked straight away… but turns out it’s another Vodafone based network so that could be the issue. Will be contacting them later
 
Hi again, just wondered what network you had success with if you don’t mind me asking. I moved but it hasn’t worked straight away… but turns out it’s another Vodafone based network so that could be the issue. Will be contacting them later
Decided to get out of Vodafone based networks as I think that is where the issue was. Moved to Three.
 
Hi again, just wondered what network you had success with if you don’t mind me asking. I moved but it hasn’t worked straight away… but turns out it’s another Vodafone based network so that could be the issue. Will be contacting them later
Did you manage to get this activation issue sorted?
 
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I have had this on Giffgaff and Voxi, the only solution I have is deselect your number if it is already trying to activate and obviously not getting anywhere and wait about a week then try it again, iMessage seems to clearly struggle when numbers have been ported and not with their original network. I had tried everything and Apple blame the network and the network blame Apple. It seems more common to be problematic when a SIM has been known to the phone at some point to have a different number before the porting. Hopefully it is a bug they resolve eventually, iOS 18 is due out very soon and there might be something in there. I would be interested to see what the iPhones send in that SMS to activate iMessage, I presume it is devices reported MSISDN (has to match the number the text is received from on their server), IMEI and maybe some other identifiers. I do not consider it to be a network issue at all as all they can check is SMS is being sent and received (if that works it is not a network issue). The iMessage and FaceTime activation number is a UK mobile number (there are multiple) so activating it abroad could be an issue with roaming charges etc. I feel it is a software glitch somewhere getting confused between temporary and ported in number, my advice with port ins and iOS is keep your existing SIM in the phone until is stops working and use a non iOS device on that day until you are fully aware everything is functional. I find on my device siri keeps finding my temp number in settings despite it not being present anywhere so I feel that is part of the glitch here. I seriously hope Apple find a solution as I feel they are to blame but trying to get an answer out of them is impossible. The support teams only know as much as you can find out online and read off a script.
 
I have had this on Giffgaff and Voxi, the only solution I have is deselect your number if it is already trying to activate and obviously not getting anywhere and wait about a week then try it again, iMessage seems to clearly struggle when numbers have been ported and not with their original network. I had tried everything and Apple blame the network and the network blame Apple. It seems more common to be problematic when a SIM has been known to the phone at some point to have a different number before the porting. Hopefully it is a bug they resolve eventually, iOS 18 is due out very soon and there might be something in there. I would be interested to see what the iPhones send in that SMS to activate iMessage, I presume it is devices reported MSISDN (has to match the number the text is received from on their server), IMEI and maybe some other identifiers. I do not consider it to be a network issue at all as all they can check is SMS is being sent and received (if that works it is not a network issue). The iMessage and FaceTime activation number is a UK mobile number (there are multiple) so activating it abroad could be an issue with roaming charges etc. I feel it is a software glitch somewhere getting confused between temporary and ported in number, my advice with port ins and iOS is keep your existing SIM in the phone until is stops working and use a non iOS device on that day until you are fully aware everything is functional. I find on my device siri keeps finding my temp number in settings despite it not being present anywhere so I feel that is part of the glitch here. I seriously hope Apple find a solution as I feel they are to blame but trying to get an answer out of them is impossible. The support teams only know as much as you can find out online and read off a script.

I find it simpler to not use iMessage with my UK number as most people have WhatsApp here. Since I switched to a voip provider I can't activate it anymore anyway. I can access the WhatsApp chats on my Android too so it is more convenient.
 
I find it simpler to not use iMessage with my UK number as most people have WhatsApp here. Since I switched to a voip provider I can't activate it anymore anyway. I can access the WhatsApp chats on my Android too so it is more convenient.
To me WhatsApp is a better platform, with people who wish to use iMessage and FaceTime with me I have given them my email as well as that is registered for use with iMessage and FaceTime.
 
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