2. How we provide the Services to you
XLN provides services via WLR and, for telephones lines with XLN broadband, Next Generation Networks (NGN). WLR means that XLN will bill you for line rental of your BT line and BT OpenreachTM will continue to maintain your line and fix any faults that may occur. Developments in network technology (known as Local Loop Unbundling or “LLU”) may enable us to provide fixed line with broadband service to you through Next Generation Networks. If you have previously agreed to take our WLR service we may transfer you to our LLU network, but we will still offer the same services to you as those which you received from us before the transfer. If a Next Generation Network is available to you at the time of your transfer to XLN, we may transfer you directly to this network. In all circumstances your phone line from the exchange to your premises will continue to be maintained and repaired by BT OpenreachTM.
You acknowledge that in order to avoid delays occurring in the ordering process, XLN will need to be notified by BTTM of any products or services presently in use on your line that are incompatible with the WLR or NGN service. BTTM or other network providers are under a strict duty not to disclose information about a customer’s telephone services to a third party unless the customer has consented to such disclosure. In entering into this agreement you give consent to BTTM or other network providers to disclose such information to XLN. You also give XLN authority to act as your agent to arrange connection onto XLN services. If XLN is unable to take over the billing of your line rental, for whatever reason, you hereby authorise us to carry your phone calls only through CPS (see below).