Shrpye
Member
We have just had a new fibre cabinet installed and go live a few weeks ago. My address says yes my phone number says no. The open reach website states the line is too long. I can see the cabinet from my window and there is only one house before me. This is an estate with 39 houses. My neighbour who is further to the back is up and running. Anyway to cut a long story short I had an broadband engineer out today whether it’s coincidence I don’t know but since the line has gone through that cabinet the internet has been non existent. He checked the routes of my line on his maps etc and the maximum I am away is 200mts that’s from my socket to the cabinet. Can anybody give me advice it’s like banging my head against a brick wall. Thanks in advance
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