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LNPOT exchange problems

taherb

Member
Hey,

Does anyone have any inside information on the problems with the LNPOT exchange?

We’ve got VDSL here and the line is up but packets seem to stop routing immediately after passing the router. Our ISP, Zen Internet has pushed it up to Openreach apparently but no ISPs seem to even list a fault in the area.

A friend who is served by the same exchange but a different ISP (PlusNet) is also having the same problem with their IPTV service down too.

Seems like an issue with the entire exchange.

Just wondered if anyone knows what’s actually going on.

Thanks
 

Mark.J

Administrator
Staff member
ISPreview Team
Is your friend on VDSL as well and does he connect to the same cabinet? VDSL comes from the cabinet, not the exchange, so if there's a problem that isn't on the ISP side then it's often an issue at the cabinet (possibly a faulty DSLAM port/line card that may need to be replaced).
 

taherb

Member
It was the same exchange but a different cabinet. The issues all appear to be fixed now though.
 
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