pitfield
0
Greetings,
I signed up with LobsterPot - seems to be pretty good so far and as reported here the Nildram new server *is* acessible
We have a PC running Win2K. I have correctly configured Outlook 2000 for email for myself (pitfield@lobstermail.co.uk) - that works fine.
However, my partner uses Netscape Messenger (v4.75) for email instead, and I cannot get it to download email. When I perform a GetMail I get a message box stating:
"The mail server responded:
User unknown.
Please enter a new password."
Now I know the password is correct as I logged on as her using WebMail with no problems. Seems to be a username problem...
I have Messenger configured as follows:
under Edit->Preferences->Mail & Newsgroups->Mail Server, I have a single POP3 email server (pop3.lobsterpot.net.uk) and a username bkraus@lobstermail.co.uk. For outgoing mail I have an SMTP server (smtp.lobsterpot.net.uk) and the same username.
When it asks me for the password it shows the username in the password pop-up box as bkraus@pop3.lobsterpot.net.uk, but this should be bkraus@lobstermail.co.uk - it seems Netscape is re-arranging the username and POP3 server - basically prepending the username@ to the POP3 server name, rather than using the full username that it is given.
With our last ISP this could be fixed by entering the POP3 username as bkraus*blah.co.uk (i.e. an "*" rather than an "@" between username and domain). I tried this with LobsterPot but it still didn't work.
Anybody got any ideas (other than upgrade Messenger or find a better emailer).
Regards.
Nick Pitfield.
I signed up with LobsterPot - seems to be pretty good so far and as reported here the Nildram new server *is* acessible
We have a PC running Win2K. I have correctly configured Outlook 2000 for email for myself (pitfield@lobstermail.co.uk) - that works fine.
However, my partner uses Netscape Messenger (v4.75) for email instead, and I cannot get it to download email. When I perform a GetMail I get a message box stating:
"The mail server responded:
User unknown.
Please enter a new password."
Now I know the password is correct as I logged on as her using WebMail with no problems. Seems to be a username problem...
I have Messenger configured as follows:
under Edit->Preferences->Mail & Newsgroups->Mail Server, I have a single POP3 email server (pop3.lobsterpot.net.uk) and a username bkraus@lobstermail.co.uk. For outgoing mail I have an SMTP server (smtp.lobsterpot.net.uk) and the same username.
When it asks me for the password it shows the username in the password pop-up box as bkraus@pop3.lobsterpot.net.uk, but this should be bkraus@lobstermail.co.uk - it seems Netscape is re-arranging the username and POP3 server - basically prepending the username@ to the POP3 server name, rather than using the full username that it is given.
With our last ISP this could be fixed by entering the POP3 username as bkraus*blah.co.uk (i.e. an "*" rather than an "@" between username and domain). I tried this with LobsterPot but it still didn't work.
Anybody got any ideas (other than upgrade Messenger or find a better emailer).
Regards.
Nick Pitfield.























