Oh yes sorry, it never even made it to the ping test. My mistake.
i just cannot see in this day and age how that’s a reasonable target for a 4G network. Let alone 5G. 5Mbps is like ADSL slow and is the whole point of 5G not that it is quick???? Maybe not 4G but even then i and many others would expect more than 5Mbps. You have the means to provide more than this by a long shot, O2 just doesn’t seem to really bother that much. It does show that you have the means to do this as all the sites which have the whole host of bands on can provide and provide well i agree - but this is what all sites should be looking like. This is how digital exclusion happens.
Our pings were 30ms? As I said I am not sure what you're getting at. The network is fine, there are teething problems with all of the MNOs on the new Elizabeth Street sections that are going to be resolved.
Vodafone's target is 10Mbps, I don't know what the other MNOs are.
I am bemused why you deem 5Mbps unacceptable, there is nothing you cannot do without 5Mbps, literally anything would work on it.
If Wembley Stadium is full on a match day and every customer is receiving 5Mbps, I think that would be more than acceptable.
I am afraid your standards for a network are crazy and will never be met. We will always try and do more and where we can we will but to be unhappy with a reasonable target is nonsensical.
I don't wish to sound rude but it's not as simple as "snap your fingers and it's done". We have 30 million live connections to support. Yes, the network is under strain in a lot of areas and we need to do more - and we are. But ultimately if we can get every customer on a good connection as a minimum 5Mbps and then faster where possible, that is what we will do.
When people are complaining about the network being broken, if there's no data throughput at all then yes, fair enough, there's an issue. But I fail to see what is wrong with having a busy network having a minimum that would still be more than usable. And to say we don't try is an insult to me and my colleagues, I hope you will apologise.