Hi
On behalf of a friend who is totally non-technical, I'm researching for a new DSL provider for his business in Finchley.
They currently use PIPEX and are not that pleased with performance. Also, their needs have changed. They are a firm of architects and now have several remote workers who are using CAD software (locally) but need to sync large files, send receive email etc. They also have a VOIP PBX that has remote extensions. At this point their Internet access is now critical to the business.
Due to them not having any proper internal IT expertise I'm advising them to find a reputable ISP who can spec and then provide a managed DSL service. By managed I mean that the ISP takes total responsibility for the service from the LAN port outwards: i.e. supplying, configuring and monitoring the firewall, router, modem and connection. I don't want the firm to have to ring up to say their Internet is down, I want the ISP to have been monitoring proactively.
Separately, I'm finding them an IT service company to manage the internal IT. It may be that this ends up being the same company but I want to get an independent view of the ISP side for now.
Any advice would be welcome.
Guff
On behalf of a friend who is totally non-technical, I'm researching for a new DSL provider for his business in Finchley.
They currently use PIPEX and are not that pleased with performance. Also, their needs have changed. They are a firm of architects and now have several remote workers who are using CAD software (locally) but need to sync large files, send receive email etc. They also have a VOIP PBX that has remote extensions. At this point their Internet access is now critical to the business.
Due to them not having any proper internal IT expertise I'm advising them to find a reputable ISP who can spec and then provide a managed DSL service. By managed I mean that the ISP takes total responsibility for the service from the LAN port outwards: i.e. supplying, configuring and monitoring the firewall, router, modem and connection. I don't want the firm to have to ring up to say their Internet is down, I want the ISP to have been monitoring proactively.
Separately, I'm finding them an IT service company to manage the internal IT. It may be that this ends up being the same company but I want to get an independent view of the ISP side for now.
Any advice would be welcome.
Guff























