rruwalton
ISP Rep
I'm running Win 7 with AVG Internet Security (virus & firewall) and all has been fine for ages.
This morning my AVG would not work and neither would my malware software. It started to scan and then packed up. When I click on the file it said "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item"
When I tried to remove AVG it wont allow me.
When I searched for an online virus check, internet explorer or firefox would not open the page.
I managed to download "Microsoft Security Essentials" and it found "Backdoor:Win32/Smadow"
which it removed.
I'm presently updating all Windows updates.
Does this sound familar to anyone and have you any advice please? I would hate to format my drive and start again.
Thanks
Richard
This morning my AVG would not work and neither would my malware software. It started to scan and then packed up. When I click on the file it said "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item"
When I tried to remove AVG it wont allow me.
When I searched for an online virus check, internet explorer or firefox would not open the page.
I managed to download "Microsoft Security Essentials" and it found "Backdoor:Win32/Smadow"
which it removed.
I'm presently updating all Windows updates.
Does this sound familar to anyone and have you any advice please? I would hate to format my drive and start again.
Thanks
Richard























