lewmar
0
yesterday, Monday, our telephone "pinged" & then was completely dead. We are with TalkTalk, previously with Tiscali. We have unplugged the phone which is corded & plugged it directly into the wall socket but there was still no dialling tone. We also plugged in a brand new telephone but still to no avail. Presumably, the fault is not internal? Anyone that rings us gets a message "the number you are calling is unable to accept incoming calls at the moment". We have tried many times today to ring TalkTalk but get the message "we are experiencing high demand with calls & your call will be answered shortly". So far it has cost us over £7 for this priviledge as we have to call using a mobile phone!! We're at a loss as to what to do next. Their email section states it would "endeavour" to reply within two working days although this is not guaranteed. Because of health issues, we need the phone line & really don't know how this problem can be resolved quickly. Any advice welcomed. thanks























