Every now and then on a day with high winds and heavy rain we get regular disconnections as often as every 3 minutes. The Speedtouch ST 546 immediately renegotiates the internet connection and away we go. At no time do we lose the DSL connection to our exchange.
We are on the west coast of the Isle of Skye and about 1 mile from our exchange at Struan and use Zen Internet as our excellent ISP. The last time this happened I used a prog called DMT to get the following info on my connection:
Downstream bitrate 8128kbps
atten 24dB
SNRM 13dB
tx pwr 19.5dBm
Upstream bitrate 448kbps
atten 13dB
SNRM 22dB
tx pwr 12dBm
Speedtests made at the time using the site at
http://www.speedtest.bbmax.co.uk/ gave figures above 6500kbps .
My guess is that there is a problem with the microwave connection from the pole at Struan exchange to the outside world on bad weather days. Does anyone know whether this is a possible cause and could it happen without affecting the voice circuits (because it doesn't)? Also, if this is the problem, how do we bring it to BT's attention?
Brian
We are on the west coast of the Isle of Skye and about 1 mile from our exchange at Struan and use Zen Internet as our excellent ISP. The last time this happened I used a prog called DMT to get the following info on my connection:
Downstream bitrate 8128kbps
atten 24dB
SNRM 13dB
tx pwr 19.5dBm
Upstream bitrate 448kbps
atten 13dB
SNRM 22dB
tx pwr 12dBm
Speedtests made at the time using the site at
http://www.speedtest.bbmax.co.uk/ gave figures above 6500kbps .
My guess is that there is a problem with the microwave connection from the pole at Struan exchange to the outside world on bad weather days. Does anyone know whether this is a possible cause and could it happen without affecting the voice circuits (because it doesn't)? Also, if this is the problem, how do we bring it to BT's attention?
Brian























