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low speeds or is it just me.

I'm getting a very bad result on the speed tests using waitrose, have they randomly capped the service speed again as i know they did this alst month and i was only able to download at 58kbps and speed test showed less than 512kbps broadband :mad: :laugh:

I've tried with different modems/routers and tried to mail support but they dont seem to want to reply to my mails unless its reagrding me payng them the overpriced fee for extra 1gb.
 
my speeds have dropped to about the same as yours iv contacted support and im having a 3 day line test ......my 12 months are up so if they dont resolve this im off
 
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