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MAC Code query

When trying to sign up for broadband, I have been told that I already have it and I should get a MAC code from my supplier. Problem is, I don't have broadband and never have had it.
Does anyone know what to do or who I should contact to sort this?
 
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My guess (and it is just a guess) is that someone with a similar number to you applied for broadband but mis-typed their number on the form.

When they discover that they don't have any service, maybe the ISP/BT didn't cancel you incorrect line.
 
Update:

Called BT and they gave me loads of information regarding the tag placed on my line. It's been there since May 03 and the guy from BT said it could have been put on after an enquiry about broadband by me at the time. Don't remember the company - KB Media, now Legend Communications, but I was looking at various packages around then, but decided not to bother as I didn't use it at home enough.

Anyway, Legend are now part of Demon, who are something to do with Thus. I've spent the last 3 hours speaking to half of Asia, all of them telling me to ring someone else, before someone from Legend gave me a BT tag team number (different from above). They have given me an XMFP ID(?) to give to Legend to they can take the broadband off my line.

Sorry if it all sounds like a load of nonsense, but I don't have any technical knowledge of any of this, which is why I posted in the first place.

Still waiting for Legend to call me back!
 
Would be interesting to hear how you go on with this, suprised they tagged the line when you didn't actually sign up.
 
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