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marker on line garner digital

hi,new to this but i hope somboby can help me.i was with gio,customnet,and garner,i asked all three for my mac code but to no avail.now i am stuck ,4 months without broadban.i have done everything i can think of to get the marker off my line including talk to bt.talk to offcom,even tried the administrators who are dealing with garner.there must be a way to get around this problem somewhere.i have even tried netservices but they will not talk to endusers.anybody got any thoughts on this.any help will be gladly recieved,thanks to you all in advance
 
A few years ago it used to be the case that changing the registered name on your BT line would clear the marker - for example adding or removing your wife/partners name on your BT account.

I've no idea whether this still works, but it might.
 
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Hmm, try changing the name and say using full names instead of initasls and this kind of thing should release such constraints.
 
Or contact OFCOM and due to the fact they have gone out of business OFCOM can help you get your mac key from BT.
 
Hi,

It really is a lot easier than this and you don't have to change names on BT bills or disconnect phones services.

All you have to do is call 0800 169 0934 (Option 1) which is the BT Wholesale Marker removal line that end users can call.
 
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