Sponsored Links

Massive Problems with ADSL

First I was on Tiscali 2mb...They sent me a FUP email so i promptly left them and joined up with namesco on a 8mbps connection. Ever since then my connection went abysmally slow, as in less than 512k in most cases. They told me the best option was to downgrade to a 2mbps connection, as the "ADSLMax" was a new technology and sometimes unstable.

So I did this, and still no joy. Then NamesCo told me that they had been told by BT that there was a problem with the voice side of my line. BT then told me it would be fixed by friday. I came home from college at about 4 20 and my internet was still going slow. I tried restarting the router and such and no change. Then I decided to leave my router off for a while. When i came back from a friends at 11 30, I switched it on, and it only managed to sync and not connect.

BT told me today that the line is now fine - not by my reckoning mind, after managing to connect again, it still goes slow. Now NamesCo are having to "escalate" the problem and get their "3rd Line" support to contact BT. For this I have to wait until Monday. From what I've read it's not my ISP at fault, it's that BT are useless at such things.

Anyway, what should I do?
 
You will have to sit tight until your ISP contact you.

Calling 150 will not help you as the advisors will not see you have ADSL due to EOI and BTw will not speak to you as you are the end user.
 
Top
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £22.99
132Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £24.00 - 26.00
150Mbps
Gift: None
NOW UK ISP Logo
NOW £24.00
100Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £25.99
145Mbps
Gift: £50 Reward Card
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £22.99
132Mbps
Gift: None
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Youfibre UK ISP Logo
Youfibre £23.99
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (6024)
  2. BT (3639)
  3. Politics (2720)
  4. Business (2439)
  5. Openreach (2405)
  6. Building Digital UK (2330)
  7. Mobile Broadband (2144)
  8. FTTC (2083)
  9. Statistics (1899)
  10. 4G (1814)
  11. Virgin Media (1763)
  12. Ofcom Regulation (1582)
  13. Fibre Optic (1467)
  14. Wireless Internet (1462)
  15. 5G (1405)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules