Storyline
Casual Member
May I ask for advice please
Would anyone comment on the wisdom of ceasing our BT copper landline and moving to a VOIP service ?
The background is that we currently have a fault on our landline. BT have been fairly hopeless and say the fault has been fixed when it plainly hasn't. They say the line enters the house together with an FTTP connection which has recently been laid but in actual fact it was initially installed many years ago and although close to the fibre it has it's own conduit/trunking which runs around 15m from the pavement and then under our front garden. I know this because sometime in the 1990's we were lucky as BT were able to pull two new copper wires alongside the original when they installed an ISDN connection so we could get 'fast' internet ! If I tell BT they are wrong and the line is still U/S and explain how it enters the house then pound to a penny they will want to send an engineer in which I would prefer to avoid because of C-19. They are also muttering about engineer visit costs.
As indicated, we have a fairly new FTTP connection supplied by Aquiss which has been faultless from the start and it seems an ideal opportunity to switch away from copper and use the fibre. We have also recently bought a pair of new cordless handsets from Gigaset and as I understand it they can connect to a relatively inexpensive adapter which I presume will just plug into a spare lan port on the router.
The question I have is to do with the reliability of having a new supplier hosting our landline. A pre-requisite of this move is to keep our existing number. Not only has it been in the contacts of many friends for a long time it is also one of first 5 numbers issued by our local exchange when Liverpool launched it's telephone service. I have found two potential companies who say they will port in existing landline numbers. They then each have similar ongoing costs of £1-2 pm for line rental.
The two options are:
Andrews & Arnold
Sipgate
Are both these companies equally reliable or are there any other reasons which mean that one is a better option than the other - or is there another stand out supplier ?
As is no doubt obvious I have very little knowledge of digital telephony so any other tips or advice would be most welcome.
Many thanks in advance
Paul
Would anyone comment on the wisdom of ceasing our BT copper landline and moving to a VOIP service ?
The background is that we currently have a fault on our landline. BT have been fairly hopeless and say the fault has been fixed when it plainly hasn't. They say the line enters the house together with an FTTP connection which has recently been laid but in actual fact it was initially installed many years ago and although close to the fibre it has it's own conduit/trunking which runs around 15m from the pavement and then under our front garden. I know this because sometime in the 1990's we were lucky as BT were able to pull two new copper wires alongside the original when they installed an ISDN connection so we could get 'fast' internet ! If I tell BT they are wrong and the line is still U/S and explain how it enters the house then pound to a penny they will want to send an engineer in which I would prefer to avoid because of C-19. They are also muttering about engineer visit costs.
As indicated, we have a fairly new FTTP connection supplied by Aquiss which has been faultless from the start and it seems an ideal opportunity to switch away from copper and use the fibre. We have also recently bought a pair of new cordless handsets from Gigaset and as I understand it they can connect to a relatively inexpensive adapter which I presume will just plug into a spare lan port on the router.
The question I have is to do with the reliability of having a new supplier hosting our landline. A pre-requisite of this move is to keep our existing number. Not only has it been in the contacts of many friends for a long time it is also one of first 5 numbers issued by our local exchange when Liverpool launched it's telephone service. I have found two potential companies who say they will port in existing landline numbers. They then each have similar ongoing costs of £1-2 pm for line rental.
The two options are:
Andrews & Arnold
Sipgate
Are both these companies equally reliable or are there any other reasons which mean that one is a better option than the other - or is there another stand out supplier ?
As is no doubt obvious I have very little knowledge of digital telephony so any other tips or advice would be most welcome.
Many thanks in advance
Paul