I've been with silvermead for about 2 years, maybe more and I have been emailing them for the last 6 weeks for my cbuk/mac code so I can migrate, they have ignored my emails, so today I rang them and they told me the following.
You can't have it.
Just because you have an option to migrate doesn't mean we will take part and let you.
We don't provide your service, it's telefonica
We don't have it.
You have to give us 14 days notice of cancellation in writing, but we still may not take part.
what the hell, I don't to cancel and re order as that will mean about 6 - 8 weeks of no internet, thats why I want to migrate, can anything be done, their site doesn't even have any terms & conditions anymore, or at least I couldn't find them.
You can't have it.
Just because you have an option to migrate doesn't mean we will take part and let you.
We don't provide your service, it's telefonica
We don't have it.
You have to give us 14 days notice of cancellation in writing, but we still may not take part.
what the hell, I don't to cancel and re order as that will mean about 6 - 8 weeks of no internet, thats why I want to migrate, can anything be done, their site doesn't even have any terms & conditions anymore, or at least I couldn't find them.























