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Moving From Virgin Cable

I only use it to collect chaart data and write blog posts the date is about 116 files download of 11.9MiB every day I don't want to miss any of them.
Virgin have never been contactable about anything they didn't want to sell me and never helped with any complaints when I bought.
Recently they sent me a sim to get a free trial and sent me the wrong type of sim, totally failing to get me back into my account which I forgot the password for.
So I decided enough is enough. Fed up with basic, cheap and unhelpful where do I go?
I don't need a phone line.

And do I have to hand back their modem or can I use it with the new isp?
If so, how can I make sure it is secure?

What are the pros and cons of getting encryption?
 
Hi

You might want to think about getting a BT landline installed and joining a new ISP before ditching your Virgin service, so as to keep your chart data and blogs up to date.
 
Especially as BTOR are not exactly on the ball if there is a problem with a new ADSL/Fibre connection.

SO, as above, get the new connection in and working to your satisfaction before ditching Virgin.
 
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