RachT123
Regular Member
Hi,
I’m moving from VM to an OR FTTP provider due to the awful latency and reliability that DOCSIS has but wanted to ask some questions
I know that the OR providers all use the same infrastructure, but I care about customer service after my poor experience with Virgin. Which providers are the best for customer service?
Also, I’ve heard that the ISP provided routers are a nightmare (my VM Hub 3 certainly has) - would you suggest I use the ISP router or another one? I’m terrible with routers as I’ve never had to buy one so would appreciate a model name/link. Budget is around £100-150 if it would be useful to have a better router.
A family member has asked to have a landline - so would appreciate some suggestions for VOiP providers/phones also.
Thanks.
I’m moving from VM to an OR FTTP provider due to the awful latency and reliability that DOCSIS has but wanted to ask some questions
I know that the OR providers all use the same infrastructure, but I care about customer service after my poor experience with Virgin. Which providers are the best for customer service?
Also, I’ve heard that the ISP provided routers are a nightmare (my VM Hub 3 certainly has) - would you suggest I use the ISP router or another one? I’m terrible with routers as I’ve never had to buy one so would appreciate a model name/link. Budget is around £100-150 if it would be useful to have a better router.
A family member has asked to have a landline - so would appreciate some suggestions for VOiP providers/phones also.
Thanks.























