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NDO account help please

jester44

Casual Member
i have telephoned your company 3 times to cancel my account without success, i have also emailed ndo to cancel with no reply, reason for canceling are as previously posted.

my email with ndo is/was
panzer@freecall.ndo.com
homeanytime128 account.

thanx

my email which i sent cancellation notice from was:

napisr@yahoo.com

you have already taken monies out of my account for a service i did not receive £19.99 a refund of this monies i hope is forthcoming.
 
Last edited:

NDO

ISP Rep
Hello Jester

One of our Tech Support staff phoned yesterday to assist you with your connection problems but I understand that you were uninterested in receiving any technical support.

The reason your account would not let you connect was due to you connecting from a large number of different CLI numbers - none of which matched the CLI you had registered with your account.

Payment is taken via an automated system - since you signed up on friday payment would have been requested that day. The next working day for banks was tuesday so, the debit would appear on that date from your card.

We have received your cancellation email and will process the cancellation today - any further correspondance regarding this will be via email to your: napisr@yahoo.com address.

Best wishes for the future,
NDO
 

jester44

Casual Member
post edited

i received your email concerning my refund, and have replied to you concerning this.

*edit*
well i did but the email customerservices@ndo.com was returned undeliverable.

i have just spoken to your rep on the phone who has confirmed my account cancellation.

regards
jester
 
Last edited:
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