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Need a new isp after 12 years.

quinton77

Member
Greetings folks,

I've been with Zen Internet for 12 years now but I need to find another isp within the next couple of weeks. I originally got Zen ADSL but then last october I upgraded to their Fibre2 account which runs to just over £36pm.

Right now I find that this is a struggle for me and having contacted them in the hope they'd offer me a better deal I was told no. so my fibre 1 year contract is up in the next couple of weeks and I am seeking a new fibre isp.

I am rather a heavy user and need around 300-500gb per month. I'm looking at moving to Plusnet but I'm not 100% sure as the Zen billing guy on the phone was rather slating them.

If you can suggest a reliable fibre isp for around £20-£25pm that would be superb!

I have to say though, if you can afford Zen they are great, but I just wish they'd treat their old customers better
 

rick3333

Member
you could take the silent line rental option from Freeola (£10.95) and downgrade your FTTC to broadband fibre 1 with Zen for £19.99. The other cheap line rental option providing you qualify (in receipt of DWP benefits) is BT Basic (£5.10)...... Freeolas line rental allows incoming calls only. Only emergency calls and free phone numbers can be outgoing (0800 999 etc)..... this option would be £6 / month over your ballpark figure but is cheaper than what you are currently paying.
 

Mark.J

Administrator
Staff member
ISPreview Team
Be aware that most of the biggest ISPs may offer cheaper packages, but those prices only tend to last for a year or so and after that you'd be back to paying a similar amount to what Zen charge for the same service. Otherwise have a look at the value options in this article:

 
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