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Need a NEW ISP - That same old question again

Right I know this has been covered before but everyone has different views on a good ISP. Currently I am with PlusNet who are doing my head in with sudden connection losses and I have to re-connect via my router every time this happens :mad:

Currently my usage is low and I am paying around £13.99 per month. When I say low usage BTW I peaked at 3.87gb one month only. When I do want to download from the net its general Linux Distro which would take up most of the bandwith.

My uploading is for my website which would entail mainly images etc.

I am after a monthly contract ISP and currently considering 3 newnet lixxus and adsl24 .

Looking forward to your input.
 
Try NDO/Namesco - www.ndo.com.

The message from all these fora and those on adslguide as well is that you get what you pay for. If you go with a cheapo ISP or vISP you are likely to get problems of erratic connection, hopeless support, interminable 0870 phone calls, incorrect billing and, eventually, a complete inability to contact anyone at all because the whole thing's fallen over.

If I may quote myself from another thread about why some ISPs are dropping in the ratings:-

It's two things.

First, we've all got 2 or 3 times the speed we had before April and the ISPs and BT haven't uprated their hardware to cope.

Secondly, as with everything else, as soon as you get more you use it so everyone now downloads loads of stuff they wouldn't have thought of downloading with dialup when it took days and probably broke halfway through. In the good old bad old days, you'd have bought the CD and installed it from there.

The only defences the ISPs have are FUPs, limits and traffic shaping. Plusnet mentioned above have their ellacoya which allows them them to inspect packets and prioritise them (sometimes wrongly). Wasn't it rumoured that BT wanted to buy Plusnet to get the ellacoya technology? They are paying a lot - £330 or so per customer - to get Plusnet. Why would you do that given current levels of Plusnet dissatisfaction?

You get what you pay for. The cheapo ISPs will all break sooner or later. The more expensive ones will go through cycles of low speed and high pings unless their additional pipe ordering keeps well ahead of demand. Since it takes 3 months to get a pipe, a mass move to one ISP will cause it to stall.

I say go small and expensive. And find an ISP which chucks off the big users.
 
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ndo seem a bit expensive for such a low download speed. I do understand however what you are saying about cheap price = poor service but I thought newnet were good considering their feedback
 
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If you want a quick overview of good isps go to reviews, broadband xdsl and then sort by average ratings best to worse descending.
 
Thanks everyone for your input - I think newnet seems to be the winner at the moment. As it is a 1 month contract at least I can move off them after that if they prove not to be any good.
 
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There's another Entanet reselller with 'free' activation (3 month contract) here:- http://freeola.com/broadband/ naturally they'll probably make the £47 activation cost up over the course of a year by way of higher monthly subs.

Nothing to stop people signing up with Freeola and then migrating to www.ukfsn.org or www.adsl24.co.uk after 3 months before the inflated monthly subs in month 4 kick in. To my mind Freeola deserve this to happen to them because their current pricing model is a silly one.
 
Perhaps they figure that by offering a fair contract and a decent service people will want to stay. Over the course of a year their price looks quite reasonable to me, and in fact before ultimately deciding on AOL's bargain basement offer, I had considered joining them myself even though I'm not keen on resellers.
 
I have to say that I have just migrated away from Vispa to Firefly...and I can honestly say it's the best move I have made in a lonnnnnng time.

My speed increased by 4 mbps on the same package, and I have my threshold increased by 5Gb to 30Gb.

My money would be on Firefly!
 
I have to say that I have just migrated away from Vispa to Firefly...and I can honestly say it's the best move I have made in a lonnnnnng time.

My speed increased by 4 mbps on the same package, and I have my threshold increased by 5Gb to 30Gb.

My money would be on Firefly!

They still seem to charge quite a lot more than www.newnet.co.uk (£18.99 for 25Gb and unthrottled or restricted ADSL Max) or www.ukfsn.org and www.adsl24.co.uk (30Gb Peak and 300Gb Off Peak ADSL Max from Entanet) for an equally good quality of fast ADSL Max service.
 
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Hi,

We at Adsl24 work hard to provide potential customers with the goods they need. We hope that what we have on offer will entice you to join the many ranks of happy customers.

Question please just ask.

Regards,
 
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