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Need help with BT.

Hello, i need someone to help me with problems with our internet provider; BT. People who live within 1 mile of me are getting up to around 7 Mbps download speed wheras im getting around 1.5Mbps. I don't know why this could be and was wandering how i could resolve this problem or even find out why it is. I was also thinking of getting my dad to change our internet provider from BT to someone else and was wandering how i could find out whitch would be fastest connection in my area for what we would be paying for. Thanks.
 
The first thing to do is disconnect all the phones and extensions and connect your router or modem directly to the master socket and run some of the various speed test sites to see if that improves your download speeds. It is best to try this during the day (except weekends), or after midnight (evenings are usually slowest).

If you suddenly get a MUCH higher speed, you know there is a problem with one of the items you have disconnected.

If there is no change, take the faceplate off the master socket and try the TEST socket underneath.

This should make a large improvement to your speeds ( 1-2 Mbps); if it doesnt it suggests either a BT line problem or a speed cap.

If it makes much more than a 1-2 Mbps improvement it suggests your internal wiring from the Master socket to one or more fixed extension sockets is causing the problem.
 
Also if you can post your router stats (attenuation, noise margin etc.) then we might be better able to help.
 
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