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Netflix reliability (or lack of)

Mark2

Top Member
Does anyone else have problems connecting to Netflix?

We don't use it that often, but I recall it was broken several times when we tried to access it over Christmas, it was broken a few days ago and it's broken right now.

Go into Netflix (smart TV), comes up with the red logo box with the little grey squares flashing left to right as it assesses the connection (I guess)

Except the grey squares don't flash. It just sits there and times out after about 30 seconds. "Try Again" never works.

No current outage updates, but there have been some just recently as evidenced by their Twitter feed.

The TV has an internet connection, e.g. BBC iPlayer is working fine, as is YouTube.

I know it's only 5.99 a month but it doesn't seem very reliable and when it breaks, it seems to remain broken for a fair while.

Anyone else having this experience... this is at 20:10 on Tuesday 2 April... can anyone else get into it?
 

butler

ULTIMATE Member
have you tried to access via PC?
Might indicate whether problem with TV or not

Andy
 

Captain_Cretin

ULTIMATE Member
BT want you to use their box, bet there arent any problems with THAT service.
 

Mark2

Top Member
About 20 minutes later I thought to try again and it was working.

You can press to "try again" when it fails, but that never works, and I can't be bothered to keep pressing Exit, Internet, down, OK, left, up, OK to restart Netflix and going around in a circle.

Looking at the Twitter feed it looks as though they might have some sort of authentication problem as the streaming is fine when you get in - it's the "getting in" bit which fails sporadically.
 
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