TAHNKH
0
Hi All,
I hope that someone can help.
I currently use BTYahoo Broadband and have serious problems with access and speed. In addition to which, over the last 4 or 5 weeks, emails have been going astray.
I've been on to the on-line help several times, only to be told that the problem is with my PC or router or whatever.. never has it been their problem.
I really think that I ought to change ISP now, but am unsure whether or not that will help. If, as I suspect, its down to sheer volume of traffic, will I get better performance with another ISP? Do they use their own equipment or BT's?
Sorry, these are probably daft questions, but I want to get it right. We live in the far north of Scotland, and my wife, who is disabled, relies on the internet for her social interaction.
Thanks for any help you can give.
I hope that someone can help.
I currently use BTYahoo Broadband and have serious problems with access and speed. In addition to which, over the last 4 or 5 weeks, emails have been going astray.
I've been on to the on-line help several times, only to be told that the problem is with my PC or router or whatever.. never has it been their problem.
I really think that I ought to change ISP now, but am unsure whether or not that will help. If, as I suspect, its down to sheer volume of traffic, will I get better performance with another ISP? Do they use their own equipment or BT's?
Sorry, these are probably daft questions, but I want to get it right. We live in the far north of Scotland, and my wife, who is disabled, relies on the internet for her social interaction.
Thanks for any help you can give.























